Regional Operations Manager

Kier Group plc.; Camden Town; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading construction and engineering firm is seeking a Regional Operations Manager to oversee the delivery of facilities management services across multiple sites. This role involves managing compliance, client relationships, and performance improvement. Ideal candidates will have extensive FM experience and a proven track record in managing diverse teams. Hybrid working is available with required travel to the office and sites.

Qualifications

• Proven track record in delivering complex commercial maintenance and repair services.
• In-depth knowledge of PFI/PPP contracts, particularly in Health, Education, and Local Authority environments.

Responsibilities

• Lead the delivery of Hard and Soft FM services across the PFI portfolio.
• Ensure compliance with legal, health and safety, and contractual obligations.
• Build and maintain strong client relationships.

Skills

Extensive FM experience

Strong leadership skills

Emotional intelligence

Job description

Location: 1 x London North and 1 x East Anglia - Hybrid working available, with travel to the office and sites weekly as required. Hours: 40 hours per week - some flexibility on hours available if desired.

As a Regional Operations Manager, you'll be working within the PFI Contracts team, supporting them in delivering high-quality facilities management services across multiple sites. Your day to day will include:

• Leading the delivery of Hard and Soft FM services across the PFI portfolio to meet KPIs and SLAs
• Ensuring compliance with legal, health and safety, and contractual obligations
• Building and maintaining strong client relationships with public sector partners
• Driving performance improvement and implementing best practices
• Managing budgets, financial performance, and risk mitigation plans

You have a proven track record in delivering complex commercial maintenance and repair services within major contracts - this is essential. You also have:

• Extensive FM experience and knowledge
• In-depth knowledge of PFI/PPP contracts, particularly in Health, Education, and Local Authority environments
• Experience as a strong, emotionally intelligent leader with experience managing diverse teams and complex employee relations

Kier is committed to being a diverse and inclusive employer. We're proud of the steps we've taken so far, but we know we must always do more. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Please note that due to the nature of this role, you will be required to complete an Enhanced Disclosure and Barring Service Check. Applicants with convictions will be treated on a case-by-case basis.