Regional Operations Manager

Inpost; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company based in the UK is seeking a Regional Operations Manager to lead performance across depots and ensure smooth operations. The ideal candidate will have strong multi-site logistics experience and leadership skills. Responsibilities include optimizing delivery processes, managing compliance, and driving operational excellence. Join a dynamic team in a fast-paced environment with significant growth opportunities.

Qualifications

• Proven experience in multi-site logistics, supply chain, or parcel delivery operations.
• Solid understanding of final mile and locker/PUDO networks.
• Experience managing performance KPIs and operational improvements.

Responsibilities

• Driving performance across regional hubs and depots.
• Leading change and continuous improvement initiatives.
• Championing a safe, scalable, and customer-first culture.

Skills

Multi-site logistics experience

Performance KPI management

Project management

Stakeholder management

Data analysis

People leadership

Job description

Want to be part of a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Regional Operations Manager to join our team in the Southwest Region! We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role

As the Regional Operations Manager, you'll be the go-to partner to the Regional Director—powering performance and delivery excellence across our Out of Home (OOH), To-Door, and PUDO networks, plus our nationwide newspaper and magazine distribution. Lead the charge at our Depots, ensuring smooth operations, lightning-fast turnarounds, and customer-obsessed service. This is your chance to shape the future of parcel logistics across an entire region, with the backing of InPost's smart tech and unstoppable growth. You'll help us deliver excellence across depots, manage key customer relationships, boost performance through data and innovation, and bring operational change to life fast. From leading health & safety compliance to optimizing budgets and driving commercial success, you'll be a hands-on force for operational brilliance. Think: project management with purpose, leadership that energizes, and logistics that never stop evolving.

What you'll own

• Driving performance across regional hubs and depots
• Supporting major logistics, delivery and service operations
• Partnering on commercial success and SLA delivery
• Leading change, people, compliance, and continuous improvement
• Championing a safe, scalable and customer-first culture
• Playing a key role in InPost's bold growth journey
• This is more than operations—it's making modern delivery smarter, greener, and faster. Ready to deliver?

Qualifications

• Proven experience in multi-site logistics, supply chain, or parcel delivery operations (ideally in fast-paced, high-volume environments).
• Solid understanding of final mile, trunking, and locker/PUDO networks.
• Background in managing performance KPIs, service levels, and operational improvements across depots or hubs.
• People & Leadership Skills: Experience leading, motivating and mentoring teams—including depot managers and frontline staff; a natural change agent—comfortable with managing change at pace, influencing stakeholders, and building strong team culture. Able to model ethical, collaborative, and performance-driven leadership.
• Commercial & Financial Acumen: Ability to partner with commercial teams, support client service delivery, and represent operations in client meetings. Strong grasp of budgeting and financial planning (bottom-up), with a track record of delivering cost control and efficiency gains.
• Project & Stakeholder Management: Experienced in delivering operational change initiatives, with strong project management capabilities. Confident collaborating cross-functionally with Finance, HR, HSE, Facilities, and senior leadership.
• HR & Compliance: Knowledge of HR policies, employee relations, and legal compliance in the workplace.
• Health, Safety & Environmental Compliance: Strong track record ensuring HSE compliance in logistics or depot settings. Knowledge of UK health & safety legislation, and a commitment to creating a safe, compliant, and well-trained workforce.
• Tech & Data Orientation: Comfort with data analysis to drive performance insights and depot improvements. Familiarity with tech-enabled logistics or automated locker networks is a plus.
• Mobility & Flexibility: Willingness and ability to travel frequently across the region to support depot visits, audits, and performance coaching.

At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm!