Regional Operations Manager

Signature Senior Lifestyle Ltd; Beaconsfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier senior care provider in the UK is seeking a Regional Operations Manager to drive performance in care homes, ensuring exceptional standards and nurturing future leaders. The role requires a strong background in care quality, team development, and compliance with regulations. This position offers an opportunity to make a significant impact in a warm, inclusive culture.

Qualifications

• Proven senior leader from care sector or high-end service industry.
• Strong track record in care quality and team development.
• Understanding of health and social care regulations.

Responsibilities

• Lead a portfolio of high-performing care homes.
• Coach and develop General Managers.
• Champion innovation and service excellence.

Skills

Leadership

Team development

Communication

Data analysis

Innovation

Job description

Overview

At Signature, we're redefining what outstanding care looks and feels like. We are growing and seeking an exceptional Regional Operations Manager to join our senior operations leadership team. This is a unique opportunity to make a meaningful impact by driving performance, nurturing talent, and ensuring every home in your region delivers the Signature experience where every resident feels truly at home.

Responsibilities

• Lead a portfolio of high-performing care homes, ensuring consistently exceptional standards of care and hospitality.
• Coach, support, and develop General Managers to become confident, values-led leaders.
• Champion innovation and service excellence across care, dining, lifestyle, and operations.
• Work collaboratively with colleagues across all functions to align goals and elevate performance.
• Uphold and promote our culture—warm, inclusive, and built on trust and accountability.
• Cultivate a high-performance culture where people feel empowered to thrive.
• Identify and grow future leaders across your region.
• Celebrate success, share best practice, and encourage continuous improvement.
• Lead on regulatory compliance, safeguarding, and risk management.
• Ensure every home is inspection-ready, every day, with a relentless focus on quality.
• Build trusted relationships with key partners including the CQC, NHS, and local authorities.
• Represent Signature with pride and professionalism, internally and externally.

Qualifications

• A proven senior leader from the care sector or a high-end service industry, with a passion for delivering excellence.
• A strong track record across care quality, team development, and commercial outcomes.
• Deep understanding of the health and social care regulatory landscape.
• Financially astute, data-driven, and confident in making informed, strategic decisions.
• A natural collaborator and communicator — positive, resilient, and values-led.