Regional Operations Director ( {{city}})

JR United Kingdom; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-casual restaurant chain is seeking a Regional Operations Director in Southampton to lead store teams and manage operations. The ideal candidate should exhibit strong leadership and customer service skills with a passion for the brand values. This role offers a competitive salary, achievable bonuses, and exceptional career progression opportunities.

Benefits

An achievable 20% bonus scheme - paid quarterly

Free burgers, fries and shakes while on shift

33 Days paid holiday

Private medical via Vitality

Life assurance

Access to Wagestream, a financial wellbeing app

Enhanced Maternity & Paternity Leave

Pension scheme

Employee discount program - Five Guys Perks

Wellbeing support and employee assistance program (EAP)

Qualifications

• Hands-on leadership skills required.
• Excellent customer service skills essential.
• Commitment to team development needed.

Responsibilities

• Lead by example and develop the store team.
• Oversee daily operations and long-term planning.
• Manage P&L, drive sales, and control costs.

Skills

Leadership

Customer Service

Team Development

Attention to Detail

Job description

Social network you want to login/join with:

Regional Operations Director ( {{city}}), Southampton

Client:

Five Guys UK

Location:

Southampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy.

We are a family-oriented, enthusiastic, competitive team that gets things done, whatever the challenge.

Rewards:

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

Other Perks:

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount program - Five Guys Perks
• Wellbeing support and employee assistance program (EAP)
• Development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

Ideal Candidate Qualities:

• Passion for Burgers and Fries
• Alignment with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills
• Excellent customer service skills
• Commitment to team development

Responsibilities:

• Lead by example and work alongside staff and managers
• Develop and manage the store team, ensuring high standards
• Maintain attention to detail
• Create a positive and fun working environment
• Reward and recognize team members
• Oversee daily operations and long-term planning
• Promote the Five Guys culture and values
• Manage P&L, drive sales, and control costs
• Identify and develop talent within the team

Career Progression:

• Opportunities to manage larger stores, open new locations, or move into support roles like Area Trainer or District Manager
• Five Guys offers a career, not just a job. We support ambitious individuals to grow with us.