Regional Operations Director ( {{city}})

JR United Kingdom; Liverpool; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading burger restaurant chain is seeking a Regional Operations Director in Liverpool to oversee store operations and develop team talent. This role involves leading from the front, fostering a competitive and enthusiastic team culture, and ensuring high standards in customer service. Competitive compensation includes a generous bonus scheme and numerous employee perks.

Benefits

20% bonus scheme, paid quarterly

Secret Shopper bonus worth up to £2,000

33 Days paid holiday

Free burgers, fries, and shakes while on shift

Life assurance

Pension scheme

Enhanced Maternity & Paternity Leave

Development opportunities

Wellbeing support and employee assistance program

Team competitions and social events

Qualifications

• Passion for Burgers and Fries.
• Strong leadership and team development skills.
• Ability to manage store operations effectively.

Responsibilities

• Lead and develop the store team, ensuring quality delivery.
• Create a positive work environment while managing store operations.
• Drive sales and control costs through P&L management.

Skills

Leadership

Excellent customer service

People development focus

Attention to detail

Hands-on skills

Job description

Social network you want to login/join with:

Regional Operations Director ( {{city}}), Liverpool

Client:

Five Guys UK

Location:

Liverpool, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've maintained the same 'perfect and serve' philosophy since our family business began in 1986. We are a family-oriented, enthusiastic, competitive team that gets things done regardless of the challenge.

Rewards:

• An achievable 20% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream for financial wellbeing benefits

Additional Perks:

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions - Fry Cup and Olympics
• Employee discount program
• Wellbeing support and employee assistance program (EAP)
• Development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

Desired Qualities:

• Passion for Burgers and Fries
• Values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills
• Excellent customer service
• People development focus

Key Responsibilities:

• Lead from the front, working shoulder to shoulder with team members
• Develop and manage the store team, supporting quality delivery
• Pay close attention to detail
• Create a positive, fun working environment
• Manage reward and recognition programs
• Oversee all store operations including planning and execution
• Promote Five Guys culture and values
• Own the P&L, driving sales and controlling costs
• Identify potential, develop team talent, and ensure a strong pipeline

Career Progression:

• Opportunities include managing higher volume stores, opening new stores, becoming an Area Trainer, District Manager, or supporting in the Support Office
• Support for career growth and development within Five Guys