Regional Operations Director ( {{city}})

JR United Kingdom; High Wycombe; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in the restaurant industry seeks a Regional Operations Director in High Wycombe to enhance team performance and oversee daily operations. Ideal candidates should possess leadership skills and a passion for exceptional customer service, along with the drive to promote company values and rewards.

Benefits

Achievable 20% bonus scheme - paid quarterly

Secret Shopper bonus up to £2,000

Long service Love2Shop vouchers

33 days paid holiday

Free burgers, fries, and shakes on shift

Private medical via Vitality

Career development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Hands-on leadership experience in a fast-paced environment.
• Excellent customer service skills.
• Alignment with company values: Competitive, Enthusiastic, Integrity.

Responsibilities

• Lead by example and manage the store team.
• Oversee daily operations and strategic planning.
• Promote the company's culture and values.

Skills

Leadership experience

Customer service skills

Detail-oriented

Team management

Job description

Social network you want to login/join with:

Regional Operations Director ( {{city}}), High Wycombe

Client:

Five Guys UK

Location:

High Wycombe, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy as a family business.

Our team is passionate, enthusiastic, competitive, and committed to overcoming challenges.

Rewards

• Achievable 20% bonus scheme - paid quarterly
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream for financial wellbeing

Other Perks

• Team outings and social events
• Invitation to the annual General Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount program - Five Guys Perks
• Wellbeing support and Employee Assistance Program
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

Ideal Candidate Qualities

• Passion for Burgers and Fries
• Alignment with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership experience
• Excellent customer service skills
• Commitment to staff development

Responsibilities

• Lead by example, working closely with team members and managers
• Manage and develop the store team, ensuring quality delivery
• Pay close attention to detail
• Create a positive and fun working environment
• Implement reward and recognition programs
• Oversee daily operations and strategic planning
• Promote Five Guys culture and values
• Own the P&L, driving sales and controlling costs
• Identify talent and develop team members for future roles

Career Progression

• Potential to move into higher-volume stores, new store openings, Area Trainer, District Manager, or roles in Support Office
• Five Guys offers a genuine career path, not just a job