Regional Operations Director

Impact Food Group; Knaphill; On-site; GBP 80,000 - 120,000; Full time

Benefits offered by this job

Monday to Friday

25 days holiday + bank holidays

Centrally based offices

Job summary

Impact Food Group in the United Kingdom seeks a Regional Operations Director to lead performance across its educational catering footprint. You will drive commercial success, shape regional strategy, manage finances and client relationships, and develop team capability.

You will oversee turnover of £30m+, manage 6+ Operations Managers, and own labour productivity and tender targets while navigating a fast-changing environment.

Qualifications

• Minimum of 2 years as a Senior Operations Director within educational catering or B&I.
• Experience leading a team of at least 6 Operations Managers.
• Proven track record developing and leading business strategy.
• Experience managing turnover of £30 million+

Responsibilities

• Lead commercial success in the region by improving all financial elements under control.
• Manage finances and hit targets across the region, including sales, COGS, labour, retention, and tenders for new sites.
• Build and maintain senior stakeholder relationships and resolve issues end-to-end.
• Provide strategic direction and plan year-ahead activities with Operations Managers.

Skills

Senior Leadership

Team leadership

Strategic planning

Financial acumen

Job description

• As part of a growing company, you will be adaptable and resilient to change as well as being the senior leader who brings the team on the positive journey of change.
• Lead commercial success in their area by improving all financial elements under their control.
• Manage finances and hit targets across their whole region, including sales, COGS, labour, retention, and tender targets on new sites. Be prepared with the detail, so when asked about their sites know the answers.
• Questioning the norm - what can be done better, especially around labour productivity, products, and general processes.
• Be involved in the sales process to grow the business. Be a confident and passionate presenter of the IFG brands.
• Lead Client Relationships, by being involved in any issues all the way through to the resolution - having the autonomy to resolve.
• Lead Client Retention for their patch and maintain our company target of 96%+ retention rate.
• A strategic view of what is happening for the whole year ahead, moving away from day to day by supporting the Operations Managers to achieve their goals.

• Forward plan to foresee issues and problems arising before they happen and then find a solution.

  As a Regional Operations Director, you will be a talented manager of people who excels at getting the best from your team, has the ability to build excellent client relationships and work strategically within the business.

You will be comfortable conversing at all levels, from the kitchen to the board room with a proactive, pragmatic, and commercial approach. This role requires self-motivation, resilience, and the ability to be highly organised; with an understanding of how to prioritise effectively. You won t be afraid of the Office suite and will be a dab hand at producing spreadsheets and presentations to show how well you re doing.

• A minimum of 2 years as a Senior Operations Director within educational catering or B&I
• Have managed a team of at least 6 Operations Managers.
• Developed and led the strategy for a business, with experience of bringing it to life for all team members.
• Managed turnover of £30 million +

If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.

At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, Dolce and Chapter One we cater for over 800,000 students and operate in more than 1500 schools nationwide, growing every year. We re now looking for a talented and highly organised Regional Operations Director to join our IFG brand and play a vital role in supporting our business. Guided by our values, integrity, bold, impactful, empathy and community; you will help us shape a workplace and culture we can all be proud of.

• Monday to Friday working 25 days holiday plus bank holidays
• Yearly Summer Party
• Centrally based offices

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