Regional Membership Manager

Membershipbespoke; City Of London; Remote; GBP 49,000; Full time

Job summary

A professional membership organization is looking for a Regional Membership Manager to cover the East Midlands region. The successful candidate will develop relationships with Member businesses, implement account management strategies, and ensure high levels of engagement. Strong communication skills and experience in a similar role are essential. This is a full-time, permanent position with a competitive salary and benefits package.

Benefits

Car or Car Allowance

Pension scheme

Life assurance cover

Income protection

25 days holiday

Private health cover

Flexible work arrangements

Qualifications

• Experience in membership engagement, account management, or business development.
• Understanding the building engineering or construction sector challenges.
• Ability to adapt communication style to different situations.

Responsibilities

• Develop and implement an account management plan.
• Engage with Member businesses and manage their needs.
• Inspire Members to participate in Association events.

Skills

Excellent communication skills

Influencing skills

Experience in senior/board level communication

CRM system knowledge (preferably Salesforce)

Ability to work collaboratively

Job description

Overview

Regional Membership Manager

Membership Body

East Midlands – Home Based, Remote or Office – Covering the East Midlands Region

Salary £49,000 plus Car or Car Allowance (12%), pension scheme 12.5% employer, 5% employee contributions, life assurance cover (4 x salary), income protection, 25 days holiday, private health cover, employer support volunteering policy, flexible work arrangements policy

Contract Permanent, Full Time

Our client, a well-recognised professional membership body, is currently recruiting for a Regional Membership Manager for the East Midlands region which covers Derbyshire, Leicestershire, Nottinghamshire, Northampton, Lincolnshire and Bedfordshire.

If you are an experienced professional with a background in membership engagement, account management, or business development—ideally within a trade association, professional body, or not-for-profit—we would love to hear from you.

The Role

Represent the Association providing support and guidance to all Member businesses within the East Midlands region. This is to achieve regional retention and engagement targets, strengthen relationships, and reinforce the value of membership.

Responsibilities

• Develop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member businesses in the region.
• Engage with Member businesses at agreed frequencies, successfully managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.
• Inspire regional Members to participate in and embrace the Association’s events and activities to encourage increased levels of engagement, interaction and wider networking.
• Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand the challenges of their organisations.
• Achieve regional retention revenue and member engagement targets to help meet the Association’s overall strategic objectives.
• Act as Secretary to the East Midlands Regional Executive Committee (REC) and attend their meetings (3–4 annually) to provide guidance to the REC Officers ensuring the Association’s policies and objectives are managed appropriately.
• Provide support to the East Midlands regional Branch officers and attend meetings where reasonably possible.
• Attend events and exhibitions as required to professionally represent the Association to Members and the wider industry.

Person Specification

• Excellent oral and written communication skills, able to communicate effectively with Members, stakeholders, and other influencers and organisations.
• Confident communicator able to influence and think through challenging situations with the ability to adapt communication style to suit different situations, and present complex issues and proposals clearly and persuasively.
• Confident in leading and understanding the needs and priorities of senior management within Member businesses, from multi-million turnover companies through to SMEs.
• Able to work collaboratively with colleagues across the organisation, to prioritise effectively, and to act on initiative.
• Experience in presenting and communicating at senior/board level.
• Excellent CRM system skills and knowledge (preferably Salesforce).
• Understanding of the nuances and challenges faced by contracting businesses working within the building engineering or construction sector.
• Appreciation of the culture and dynamics of a member-led organisation, their Members, and the interpersonal skills and ability to succeed within it.

To apply for this role please send your CV.

Due to the volume of applications we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Ethics and inclusion Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.