Regional Manager - Front of House

Foundation Recruitment; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading property management company is seeking a Regional Manager - Front of House in Manchester. This role involves managing customer service delivery and leading teams to maintain high standards. Candidates should have experience in Front of House or similar roles and a passion for excellent customer experience. This position offers opportunities for professional development and autonomy in scheduling.

Benefits

Professional development opportunities

Autonomy in managing schedule

Collaboration with key stakeholders

Qualifications

• Proven experience managing Front of House or similar customer-facing teams.
• Experience in facilities services or hospitality/hotels with a commercial focus.
• An energetic personality, enthusiastic about delivering excellent customer experience.

Responsibilities

• Deliver high-quality customer service across the regional portfolio.
• Lead and manage on-site teams to maintain Front of House standards.
• Travel across UK properties as needed based on service agreements.

Skills

Managing customer-facing teams

Commercial focus

Excellent customer experience

Job description

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Regional Manager - Front of House, Manchester

Client:

Foundation Recruitment

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

d504f17f7804

Job Views:

17

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

We’re looking for someone to manage the Front of House delivery for the regional commercial portfolio of a leading property management company. The ideal candidate will have a strong background in Front of House, Concierge, or Reception, with a commercial mindset, and be eager to advance their career in the commercial property industry.

What you’ll be doing…

• Delivering high-quality customer service across the regional commercial portfolio.
• Leading, developing, and managing on-site FM teams to ensure Front of House standards are maintained.
• The portfolio mainly covers Manchester, where you will be based, with some assets in other UK areas, requiring travel depending on each property’s service agreement.

Why explore this role?

• Opportunity to join a leading company with potential for professional development, progression, and rewards. The portfolio is growing rapidly with strong backing, offering limitless possibilities.
• Chance to collaborate with key stakeholders across the company.
• This is a new role, providing autonomy to manage your own schedule.

To be successful you will need…

• Proven experience managing Front of House or similar customer-facing teams.
• Experience in facilities services or hospitality/hotels with a commercial focus.
• An energetic personality, enthusiastic about delivering excellent customer experience.