Regional Manager Customer Success

Adzuna; Greater London; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading job search platform is seeking a Regional Manager Customer Success for the DACH region. You will lead business development, manage a talented team, and ensure client satisfaction while driving revenue growth. The ideal candidate has strong leadership skills and a proven track record in commercial roles, preferably in tech or media. Join a dynamic team and make a significant impact at a pivotal stage of growth.

Qualifications

• Proven experience in a commercial or business development role.
• Track record of winning and growing strategic accounts.
• Demonstrable team leadership or management experience.

Responsibilities

• Lead the commercial strategy for the Germanic region.
• Manage and develop a team of Account Managers.
• Build and maintain a portfolio of high-value clients.

Skills

Fluency in English

Team leadership

Analytical thinking

Client relationship management

Job description

Overview

Job Title: Regional Manager Customer Success - DACH

Location: London / Hybrid

Salary: £55,000 - £65,000 (fixed)

About us:

Adzuna is an established and profitable job search engine that lists every job, everywhere. Launched in 2011, we help over 10 million visitors a month in 19 markets find better, more fulfilling jobs. Governments and the world’s largest companies trust us for our unique global audience and jobs market intelligence, and we walk the walk on things like Salary Transparency and Gender Pay.

The role:

Adzuna’s success to date has been down to the skills, hard work and determination of the brilliant people we have hired. Right now, we\'re seeking a Regional Manager Customer Success to join our International team and help us accelerate growth in the DACH & Benelux regions. This is a high-impact role, where you’ll be responsible for both winning and growing strategic accounts and leading a talented team of Account Managers. You’ll be instrumental in shaping our go-to-market approach, managing overall performance and margin for your region — including a critical overview of traffic sources, delivery optimisation, and customer satisfaction.

You’ll be joining a collaborative team of 10, working closely with fellow Account Managers and cross-functionally with teams including Delivery, Marketing, and Product. You’ll also work closely with leadership to inform our go-to-market approach and help us deliver on our ambitious global plans. While your experience matters, we’re looking for someone who thrives on ownership, thinks commercially and creatively, brings out the best in those around them, and takes pride in making a real impact — both for our clients and for millions of jobseekers around the world.

What’s in it for you?

At Adzuna, we’re on a mission to use the power of technology to help people find better, more fulfilling jobs. As a growing scale-up with global reach, we’re at a pivotal stage in our journey — expanding rapidly, launching innovative labour market data tools, and unlocking new opportunities in international markets. It’s a truly exciting time to join us.

When you join Adzuna, you’ll be part of a high-energy team that moves fast, acts like owners, and works collaboratively toward a shared goal. This is a unique opportunity to grow with the business, develop your leadership skills, and help take Adzuna to the next level. In this role, you will:

• Lead the commercial strategy for the Germanic region, with a focus on acquiring strategic new business and driving sustainable revenue growth
• Own the commercial performance and P&L for the Germanic region, ensuring the right balance between revenue growth, client success, and delivery efficiency
• Manage and develop a team of talented Account Managers, coaching them to deliver exceptional client outcomes
• Build and maintain a portfolio of high-value clients, combining sales with ongoing account development
• Research and target new segments, identifying high-potential leads and converting them into long-term partnerships
• Oversee traffic channel strategy and performance, with an eye on margin, ROI, and long-term client satisfaction

We are striving to achieve the next level of success, and we are counting on your expertise as a commercial leader to help us reach our ambitious goals. It\'s not an easy feat, our vision is to establish a business that fills us all with pride and fosters an environment where you can thrive and be your authentic self, excelling in what you do best.

Requirements

You’ll likely thrive in this role if you have:

• Fluency in English, a bonus if you speak German or Dutch
• Proven experience in a commercial or business development role, ideally within tech, media, or recruitment
• A track record of winning and growing strategic accounts
• Demonstrable team leadership or management experience
• Analytical thinking and a data-driven approach to campaign and performance optimisation
• A hands-on attitude — you\'re not afraid to pick up the phone or jump on a client call
• A growth mindset and passion for helping clients and team members succeed

It’s a bonus if you have:

• A good understanding of online advertising, ideally with CPC model/pricing
• Experience in the recruitment or HR tech industry
• Additional language skills

Benefits

For benefits information please see the full job description on our career page: https://www.adzuna.co.uk/jobs/careers