Regional Lift Service Manager — Lead Engineers & Growth

MARMON LIFT RECRUITMENT LTD; Greater London; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Company Pension

Ongoing Training

Career Development

Supportive Team

Job summary

Marmon Lift Recruitment Ltd is seeking a Lift Service Manager to lead the delivery of lift maintenance services, manage a team of engineers, and maintain strong customer relationships in South London. This role focuses on day-to-day service department operations, supporting engineers, ensuring high-quality service, and delivering contracts efficiently and profitably.

Ideal candidates will have Lift Service Manager or Senior Lift Engineer background, with leadership experience, strong technical

Qualifications

• Previous experience as Lift Service Manager, Lift Service Supervisor or Senior Lift Engineer within the lift industry.
• NVQ Level 3 in Lift Engineering or equivalent.
• Strong technical knowledge of lift servicing, repairs and maintenance.
• Proven leadership experience managing engineering teams.
• Excellent communication, organisational and customer relationship skills.
• Commercially aware with the ability to improve performance and contract profitability.
• Confident using Microsoft Office and service management systems.
• Full UK driving licence.

Responsibilities

• Lead and manage a team of lift service engineers across the region.
• Oversee engineer performance, workloads and service delivery.
• Build strong relationships with customers, ensuring excellent service and contract retention.
• Carry out site visits, customer meetings and engineer audits where required.
• Coach, mentor, and develop engineers to maximise performance.
• Ensure compliance with health & safety legislation and company procedures.
• Work closely with the Repairs and Sales teams to identify growth opportunities.
• Manage departmental KPIs, budgets and overall operational performance.

Skills

Leadership

Customer relationships

Team management

Communication

Health & safety

MS Office familiarity

Education

NVQ Level 3 in Lift Engineering

Tools

Microsoft Office

Service management systems

Job description

Marmon Lift Recruitment Ltd is seeking a Lift Service Manager to lead the delivery of lift maintenance services, manage a team of engineers, and maintain strong customer relationships in South London. This role focuses on day-to-day service department operations, supporting engineers, ensuring high-quality service, and delivering contracts efficiently and profitably.

Ideal candidates will have Lift Service Manager or Senior Lift Engineer background, with leadership experience, strong technical