Regional Lead, East Lancashire

NCT; United Kingdom; Hybrid; GBP 28,000 - 38,000; Part time

Benefits offered by this job

30 days annual leave

Pension matched up to 5%

Flexible working options

Employee Assistance Programme

Life Assurance

Free eye test

Job summary

NCT in Lancashire is hiring a Regional Lead (East) to ensure the smooth delivery of the Infant Feeding Peer Support service across Lancashire. You will build strong relationships with staff, volunteers and local stakeholders to embed peer support within the Infant Feeding referral pathway.

The role involves line management of staff and volunteers, rota management for place-based support, triaging new parents and providing evidenced-based infant feeding information.

Qualifications

• Have a passion for breastfeeding and infant feeding and ensuring every family in Lancashire has accessible support.
• Experience in motivating teams and managing volunteers.
• Experience of working alongside health professions.
• Excellent interpersonal and influencing skills, with the ability to build consensus.
• Knowledge of local perinatal services and communities in Lancashire.

Responsibilities

• Providing line management and support to the NCT Infant Feeding Peer Support staff and volunteer team within your region.
• Managing peer support rotas for place-based community support within your region.
• Telephoning new parents, triaging their infant feeding needs and offering evidenced based infant feeding support and information.
• Engage with underrepresented communities through networking with other local organisations.
• Responding to referrals and signposting to health professionals as and where required.

Skills

passion for breastfeeding

motivating teams

managing volunteers

interpersonal skills

influencing skills

local perinatal knowledge

Job description

Contract / Job Type Fixed Term - Until 31st March 2027 with possibility of extension

Full Time / Part Time

Full Time / Part Time Part Time

Hours per week 25hrs - Working days required are Monday, Tuesday, Thursday & Fri 9am-3pm

Location

Location East Lancashire based within the community/hospital with some home working.

Closing date 25th October 2026

Interview date

Interview date Applications will be reviewed and interviews scheduled on an ongoing basis.

See attached job description.

About NCT

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.

Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role

Join our passionate team and contribute to the meaningful work to support parents and families in Lancashire. The Regional Lead (East) is a vital role that will ensure the smooth delivery of the NCT Infant Feeding Peer Support service across Lancashire. Building strong relationships with staff, volunteers and local stakeholders to embed NCT peer support within the Infant Feeding referral pathway.

Your role will include:

• Providing line management and support to the NCT Infant Feeding Peer Support staff and volunteer team within your region.
• Managing peer support rotas for place-based community support within your region.
• Telephoning new parents, triaging their infant feeding needs and offering evidenced based infant feeding support and information.
• Engage with underrepresented communities through networking with other local organisations.
• Responding to referrals and signposting to health professionals as and where required.

About you

• Have a passion for breastfeeding and infant feeding and ensuring every family in Lancashire has accessible support.
• Have experience in motivating teams and managing volunteers
• Experience of working alongside health professions.
• Excellent interpersonal and influencing skills, with the ability to build consensus.
• Have worked within or have knowledge of the local perinatal services and communities within the Lancashire area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suit your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts