Regional IT Technician

GLF Schools; Ewell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational trust is seeking an IT Technician to support schools in the Epsom/Ewell area. The candidate will provide first- and second-line IT support, creatively solve issues, and assist in improving IT services for teaching and learning. Experience in an educational setting is a plus. This role offers professional growth opportunities and a supportive community environment.

Benefits

Access to the Local Government Pension Scheme

Flexible working options

Generous holiday allowance

Employee wellbeing initiatives

Career development opportunities

Qualifications

• At least 1 year of experience in a similar role.
• Experience in an educational environment is beneficial.
• Ability to communicate with stakeholders.

Responsibilities

• Provide first- and second-line IT support.
• Assist in ensuring IT services benefit teaching and learning.
• Solve issues affecting all aspects of IT.

Skills

Problem-solving

Hardware installation

Software installation

Communication

Understanding ITIL

Job description

We are looking to recruit an IT Technician to support our schools in the Epsom / Ewell area. The successful candidate will benefit from the support of our experienced IT teams located throughout Surrey and Oxfordshire, and will build links with the Trust IT team, Service Delivery Manager, and Head of Operations.

The candidate will provide first- and second-line support, working with a range of systems and users with varying skills, and will need to find solutions to issues affecting all aspects of IT. They will assist in ensuring that IT services benefit teaching and learning. This role is based at Glyn School and Cuddington Croft Primary School; occasional visits to other GLF schools in the Epsom & Ewell region may be required. The candidate will also need to attend IT team training events at GLF Trust offices (Earlsfield, Banstead) on scheduled dates.

A full UK driving license is beneficial but not required if the candidate can demonstrate the means to meet travel requirements.

This role offers varied responsibilities, requiring an enthusiastic individual who can think creatively to solve issues independently and work effectively with IT and school teams. Ideally, candidates will have at least 1 year of experience in a similar role, with skills in hardware and software installation, configuration, and deployment. Beneficial experience includes:

• Working in an educational environment
• Communicating with stakeholders
• Understanding ITIL, service, and project delivery

Join the GLF Schools community:

• As part of GLF Schools, you'll be part of a community dedicated to transforming education, with opportunities for career growth across our 43 academies and central team.
• A Multi Academy Trust with over 2,000 staff and 17,000 pupils
• Founded on values of Respect, Inclusivity, Integrity, and Kindness
• 43 primary and secondary schools across 7 Local Authority areas in the south of England
• We support community while maintaining each school's unique identity
• Committed to providing the best education for children and young people

GLF Schools offers a generous employment package, including:

• Access to the Local Government Pension Scheme
• Flexible working options
• Generous holiday allowance
• Work-life and family-friendly policies
• Employee wellbeing initiatives
• Career development opportunities
• Access to a staff benefits portal
• Community and collaboration working model

Please read the attached "Join Our Community" candidate pack for more information.