Regional Implementation Support Officer

National Society for the Prevention of Cruelty to Children; Liverpool; Hybrid; GBP 25,000 - 35,000; Full time

Job description

Implementation Support Officer - 30 hours per week

Every childhood is worth fighting for. This is our belief. It drives us, and it's the reason our Services team push themselves to transform the lives of children and families – in person, in Hubs nationwide, and through the knowledge they share.

As we continue to develop our exciting and innovative service offer to meet the needs of children, young people, families and professionals across the North West, we are recruiting an Implementation Support Officer to provide support to and sustain relationships with a range of organisations and key stakeholders to enable them to successfully implement and deliver NSPCC programmes, services and products.

Our aim is to increase understanding of child sexual abuse and neglect and to raise awareness so that abuse can be identified, responded to and ultimately prevented. We will do this by working with and training local partners to build capacity, skills and knowledge to improve outcomes for children, young people and families.

We are looking for a motivated and inspiring person to join our team to help engage partners and increase our reach to make a difference in the lives of more children and young people.

This is an exciting opportunity to join our team in developing and building our work across the North West. The successful candidate will work in a hybrid team, working from home or co-working spaces, supporting the delivery and development of services. Our regional Hub is in Liverpool and the successful candidates will be expected to travel throughout the region.

This is a new post and sits within our Local Services Team. The successful candidate will be responsible for supporting the development of and review of new and existing programmes, services and products to support the delivery of the NSPCC's 10 year strategy.

Reporting into the Regional Relationship Manager for North West, this role will play a key part in scaling our evidence-based services across the region. Key responsibilities for this role include:

1. To provide support and sustain relationships with a range of organisations and key stakeholders across the North West to enable them to successfully implement and deliver NSPCC programmes, services and products.
2. To provide a range of virtual and face-to-face support to external agencies to successfully implement a range of NSPCC programmes and services.
3. To arrange, support and sometimes deliver training to support implementation of the programmes.
4. To undertake work directed by the Hub Relationship Manager and the Assistant Director for the North West Region to implement strategies and methodologies to successfully replicate and implement programmes, services and products and to deliver on agreed KPIs and corporate targets.
5. To support the team to meet the in-year target of reach of professionals and income.

Join us and you'll become part of a team that cares about the work we do and the people we work with. You will discover opportunities to grow, along with challenges and a shared purpose that will bring the best out in you. You will get to find your own way to make a difference that means more, and that impacts young lives.

In return, we offer a full range of family-friendly policies and benefits to help achieve a good work-life balance. Our people are at the heart of everything we do. It's because of them that we're able to continue our work to protect children and prevent abuse. We work hard to ensure that they feel happy and supported in their role.

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.

Interviews are likely to take place on 4th June 2025.

We actively encourage candidates to get in touch for further discussion about the role. Please contact Regional Relationship Manager, Chris Dunn, at [e-mail] to arrange a telephone conversation.