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Regional Head of Operations - regulated care services

Making Space Charity

Essex

On-site

GBP 61,000

Full time

26 days ago

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Job summary

Making Space Charity is seeking a Regional Head of Operations to oversee CQC services across the North West. The role involves management of care teams, ensuring compliance with contract objectives aligned with our values, and fostering a positive culture within the organization. Candidates must hold a Level 5 Diploma in Care Leadership & Management and possess regional management experience in regulated care services.

Benefits

Wagestream - Access up to 30% of your wages as you earn
Lifestyle benefits through Bravo Benefits and Health service discounts
Holidays: 25 days plus bank holidays (pro rata for part-time)
Double pay for Xmas Day, Boxing Day, and New Year’s Day
Buy and sell up to 2 weeks holiday (subject to statutory limits)
Access to learning resources through our e-portal
Support for professional development in health and social care qualifications
Opportunities for internal promotion to senior roles
Travel schemes including cycle to work, car maintenance, and 45p per mile expenses
Pension scheme with at least 3% employer contribution
Paid sick leave

Qualifications

  • Experience in regional management of regulated care services.
  • Strong leadership and excellent communication skills are essential.
  • Access to transport for travel across the area.

Responsibilities

  • Oversee CQC services within the North West region.
  • Lead and develop teams to deliver excellent customer service.
  • Ensure management of contractual and organisational goals.

Skills

Leadership
Communication
Care Focus

Education

Level 5 Diploma in Care Leadership & Management

Job description

We have an exciting opportunity available for a Regional Head of Operations to join Making Space.

Salary: £60,283 per annum

Hours: 39 per week

Location: Cover CQC services across Cheshire and Merseyside.

Please click here for further details about our organisation.

At Making Space, we are a team driven by strong company values that guide us in our mission to make a positive impact on the lives of those we serve in our community. Our core values are:

  • Kind Hearts: Building empathy and connection to create a sense of belonging.
  • Tailor Making: Providing customised support to meet individual needs.
  • Dreaming Big: Harnessing imagination to build confidence.
  • Having Courage: Working bravely and taking risks to make meaningful change.
  • Being Ready: Responding effectively to challenges through teamwork and preparation.

We are committed to making a difference and seek like-minded individuals to join us in our mission.

As Regional Head of Operations, you will oversee our CQC services within the North West, ensuring effective management and achievement of contractual and organisational goals aligned with Making Space’s vision and values.

You will lead, motivate, and develop teams to deliver excellent customer service. A Level 5 Diploma in Care Leadership & Management or equivalent is essential, along with regional management experience of regulated care services. You should be an excellent communicator, with a strong care focus and leadership skills. Access to your own transport is required for travel across the area.

Our ideal candidate will embody our values and foster a values-based culture across the organisation. We prioritize hiring individuals who share our attitudes and commitment.

Our benefits package includes:

  • Wagestream - Access up to 30% of your wages as you earn
  • Lifestyle benefits through Bravo Benefits and Health service discounts
  • Holidays: 25 days plus bank holidays (pro rata for part-time)
  • Double pay for Xmas Day, Boxing Day, and New Year’s Day
  • Buy and sell up to 2 weeks holiday (subject to statutory limits)
  • Access to learning resources through our e-portal
  • Support for professional development in health and social care qualifications
  • Opportunities for internal promotion to senior roles
  • Travel schemes including cycle to work, car maintenance, and 45p per mile expenses
  • Colleague engagement initiatives and awards
  • Pension scheme with at least 3% employer contribution
  • Paid sick leave

Successful applicants will undergo employment checks, including DBS and references, and will receive safeguarding training. Making Space is an equal opportunities employer and only accepts applications from those legally entitled to work in the UK.

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