Regional Globalization Director

Tag; London; On-site; GBP 55,000 - 80,000; Full time

Job summary

Tag, a leading production partner, seeks a Regional Globalization Manager to deliver high-quality globalization services. In this account-based leadership role, you will handle client interactions and manage localization strategies. Candidates should possess a relevant degree, significant experience in localization or advertising, and a strong background in client management.

Qualifications

• Minimum of 5 years' experience within advertising, localization, or translation agencies.
• Proficiency in Microsoft Office tools.
• Experience managing multi-regional or global client accounts.

Responsibilities

• Lead daily client relationship management, ensuring high satisfaction.
• Oversee client onboarding for localization initiatives.
• Develop regional globalization frameworks to address market-specific needs.

Skills

Communication

Leadership

Organization

Customer Service

Strategic Planning

Education

Bachelor's degree in a relevant field

Tools

Microsoft Word

PowerPoint

Excel

Translation Management Systems

CAT tools

Job description

Get AI-powered advice on this job and more exclusive features.

Tag has been the trusted production partner for brands worldwide for over 50 years, helping them achieve their business goals across borders and cultures. With 2,700 experts in 29 countries, we are a global team of collaborators, innovators, and motivators.

We pride ourselves on fostering inclusive, empowering environments where individuality is celebrated, and everyone feels safe and supported. By embracing diversity of thought, experience, and expertise, we maximize potential for both our people and clients.

As part of dentsu Group since June 2023, Tag combines its unparalleled expertise in delivering personalized, omnichannel content with dentsu’s innovation and technology infrastructure. Together, we solve clients’ toughest challenges, creating transformative solutions that drive marketing effectiveness and efficiency across the customer journey.

Tag respects individuality and the power of collaboration, turning big ideas into impactful results.

The role

The Regional Globalization Manager is an account-based leadership role focused on delivering high-quality globalization services for assigned clients. The role involves managing day-to-day client interactions, overseeing regional localization efforts, and ensuring seamless coordination of globalization strategies that meet client-specific requirements.

Qualification:

• Bachelor’s degree in a relevant field; equivalent combination of education and experience will be considered.
• Minimum of 5 years' experience within advertising, localization, or translation agencies.
• At least 3-5 years of experience managing people.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Basic understanding of P&L management.
• Minimum of 5 years' experience with Translation Management Systems and industry-standard CAT tools.
• Proven track record managing multi-regional or global client accounts, demonstrating strong cross-cultural communication and international strategic planning.
• Bilingual proficiency highly preferred.
• Excellent customer service, written communication, and interpersonal skills.

Highly organized, detail-oriented, and capable of leading, motivating, and developing teams

Responsibilities:

• Lead daily client relationship management, ensuring high levels of client satisfaction and proactive communication.
• Oversee and execute comprehensive client onboarding processes for localization and globalization initiatives, facilitating smooth transitions between global, regional, and local services.
• Develop and implement regional globalization frameworks that effectively address market-specific nuances, regulatory compliance, and cultural sensitivities.
• Advise and support the globalization team regarding timelines, resource allocation, and budgeting for projects.
• Manage client billing processes and collaborate with Finance to deliver accurate monthly billing reports.
• Prepare, analyze, and present financial and project performance reports to clients.
• Independently conduct client presentations and actively participate in client meetings.
• Implement client satisfaction follow-up initiatives and surveys to ensure continuous improvement.
• Identify and cultivate opportunities for new business development and account growth.
• Support the globalization team by effectively managing issue escalations and resolutions according to established procedures.
• Initiate and participate in research and testing for new technologies, integrations, and workflow improvements.
• Regularly analyze competitor offerings and strategies, leveraging insights to enhance the company's value proposition.
• Identify and address team training needs, fostering continuous professional growth.
• Provide strategic input to improve operational processes, service timelines, and inter-departmental communication.

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Project Management

• Industries

  Media Production and Advertising Services

Referrals increase your chances of interviewing at Tag by 2x

Sign in to set job alerts for “Translator” roles.

Arabic to English OPI/VRI Remote Interpreters (Remote)

London, England, United Kingdom 10 months ago

London, England, United Kingdom 10 months ago

London, England, United Kingdom 6 months ago

Face-to-face Freelance Interpreter (Dartford, UK)

Dartford, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Freelance English Content Writer - AI Trainer

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 3 weeks ago

Albanian Interpreters Required In London

London, England, United Kingdom 8 months ago

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 2 weeks ago

Senior Beauty Commerce Writer, British Vogue

London, England, United Kingdom 7 months ago

Sessional Language Interpreters- rolling advert

London, England, United Kingdom 1 year ago

Financial Translator - Arabic & English, Part-time (6 months FTC)

London, England, United Kingdom 17 hours ago

London, England, United Kingdom 7 months ago

London, England, United Kingdom 1 year ago

Translator (Product Information) - Russian

London, England, United Kingdom 1 week ago

In-house pharmaceutical Medical Writer - Publications - Contract role

London, England, United Kingdom 4 months ago

London, England, United Kingdom 15 hours ago

Richmond Upon Thames, England, United Kingdom 1 day ago

Freelance Content Writer (Remote, Contract) – London

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.