Regional General Manager, Western Europe (UK & NL)

Mindspace; England; On-site; GBP 120,000 - 180,000; Full time

Job summary

Mindspace is seeking a General Manager for Western Europe to own the UK and Netherlands markets. You will oversee end-to-end performance across Sales, Operations, Community and Member Experience, driving growth and profitability.

As a regional leader, you will develop local leaders, manage budgets and forecast performance while delivering Mindspace’s premium hospitality and service across multiple locations. Regular travel between markets is expected.

Qualifications

• 8+ years of leadership experience with significant P&L responsibility.
• Proven track record of profitable growth.
• Experience leading multi-site operations and multidisciplinary teams.
• Ability to develop senior managers and build high-performing organizations.
• Strong budgeting, forecasting and KPI management.
• Experience in hospitality, flexible workspace, or customer-facing multi-location business is valuable.
• Experience operating in international/global organizations.

Responsibilities

• Own the UK and Netherlands P&L, driving sustainable revenue growth, occupancy, profitability and operational performance.
• Lead the business across Sales, Operations, Community and Member Experience with strong cross-location alignment.
• Drive regional performance including sales pipeline, occupancy growth, enterprise opportunities, retention and expansion.
• Lead, develop and inspire local leaders and teams, fostering accountability and exceptional service.
• Ensure operational excellence and high hospitality standards across all locations.
• Own regional forecasting, budgets, KPIs and performance reviews using data and market insights.
• Build and maintain relationships with key clients, brokers, landlords and partners.
• Identify opportunities for portfolio expansion and new locations across both markets.
• Partner with Real Estate, Finance, Marketing, HR and global functions to execute growth strategy.
• Represent the UK and NL within Mindspace’s leadership, aligning local execution with global strategy.
• Monitor market trends to identify new opportunities and strengthen Mindspace’s position.

Skills

P&L ownership

Multi-market leadership

Sales leadership

Multi-site operations

People development

Budgeting & forecasting

Hospitality / flexible workspace

Global / international experience

Stakeholder management

English proficiency

Job description

Mindspace is seeking a General Manager for Western Europe to own the UK and Netherlands markets. You will oversee end-to-end performance across Sales, Operations, Community and Member Experience, driving growth and profitability.

As a regional leader, you will develop local leaders, manage budgets and forecast performance while delivering Mindspace’s premium hospitality and service across multiple locations. Regular travel between markets is expected.