Regional General Manager

Medirest; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A catering services company in the UK is seeking an experienced Regional General Manager to oversee their catering operations. The role requires strong financial acumen, leadership skills, and a commitment to high standards of service. Responsibilities include managing multiple sites, client relationships, and team development. The ideal candidate will thrive in a fast-paced environment and demonstrate a client-first approach.

Qualifications

• Proven leadership experience across multi site contracts.
• Commercially minded manager with strong financial acumen.
• Outstanding communication and interpersonal skills.

Responsibilities

• Lead daily catering operations ensuring high-quality service.
• Build and maintain strong client relationships.
• Inspire and develop on-site teams.

Skills

Leadership

Financial acumen

Team development

Client relationship management

Operational efficiency

Job description

Overview

Regional General Manager – Are you a dynamic leader with a passion for food, service excellence, and driving results? We are seeking an experienced Regional General Manager to oversee catering operations across multiple sites within our region. This is a fast-paced, hands-on role where you will combine strong financial acumen, team leadership, and client relationship management to deliver outstanding catering experiences.

Responsibilities

• Operational Excellence - Lead and oversee daily catering operations across multiple sites, ensuring consistently high-quality food and exceptional service.
• Client Management - Build and maintain strong client relationships, managing expectations and exceeding satisfaction levels.
• Team Development - Inspire, coach, and develop on-site teams to perform at their best, creating a cohesive and motivated workforce.
• Financial Management - Take ownership of budgets, cost control, and financial analysis, implementing strategies to improve profitability.
• Quality & Compliance - Ensure all operations meet the highest standards of food quality, hygiene, health, and safety.
• Innovation - Collaborate with culinary teams on menu development to deliver fresh, appealing, and client-focused offerings.
• Customer Focus - Monitor and respond to feedback, driving initiatives that enhance the customer experience.
• Continuous Improvement - Identify opportunities to improve operational efficiency and implement best practices.

Qualifications

• Proven leadership experience across multi site contracts.
• A commercially minded manager with strong financial and business acumen.
• Excellent people leadership skills - able to motivate, train, and develop teams.
• Outstanding communication and interpersonal skills with a client-first approach.
• Commitment to high standards in food quality, presentation, and hygiene.
• Flexibility to travel across the region and thrive in a fast-paced environment.

Why join us

This is an exciting opportunity to make a real impact in a growing business, shaping the future of catering services across multiple sites. You’ll be part of a supportive leadership team, where your ideas, commercial skills, and passion for excellence will be valued and rewarded.