Regional F&I Performance Manager

Group 1 Automotive UK; Cambridge; In loco; GBP 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days annual leave including bankhol

Exclusive retail discounts

Pension scheme

Flexible working options

Healthcare support

Volunteer day

Share purchase plan

Training & development

Life assurance

Descrizione del lavoro

Group 1 Automotive UK is seeking a Regional F&I Performance Manager to lead Finance & Insurance performance across stores in the East of England. The role focuses on coaching dealership teams, embedding best practice, and driving sustainable growth while acting as an OEM Lead for selected brands.

You will travel across the region, supporting management teams, reviewing processes, and delivering outstanding customer outcomes.

Competenze

• Strong understanding of automotive Finance & Insurance products and dealership operations.
• Proven track record of improving commercial performance and delivering results across multiple sites.
• Experience coaching, developing and motivating high-performing F&I teams.

Mansioni

• Drive Finance & Insurance and customer retention performance across an assigned geographical region.
• Support dealerships in achieving financial, operational and customer outcome objectives.
• Coach and develop Business Managers, Sales Managers, Sales Controllers and dealership leadership teams.
• Identify performance opportunities and implement practical improvement plans.
• Conduct structured F&I Health Checks, reviewing processes and customer journeys.
• Lead performance improvement activity within designated Focus Sites with measurable results.
• Build strong relationships with Heads of Business, General Managers and Regional Leadership Teams.
• Facilitate regional reviews, workshops and best practice sharing sessions.

Conoscenze

F&I knowledge

Coaching & development

Stakeholder management

Data analysis

Regulatory compliance

UK driving licence

Descrizione del lavoro

Field based travel to stores across East of England.

Your Leadership, Our Future. Shaping strategies to accelerate growth and deliver results.

As a Regional F&I Performance Manager, you’ll play a critical role in supporting dealership teams across your region to deliver exceptional Finance & Insurance performance, improve customer outcomes and drive sustainable growth.

This is a highly visible, field-based leadership role where you’ll work closely with dealership management teams, coaching, challenging and supporting colleagues to achieve their full potential. You’ll help embed best practice, improve performance and ensure our teams consistently deliver outstanding experiences for our customers.

Alongside your regional responsibilities, you’ll also act as an OEM Lead for selected brands, providing expertise and supporting divisional performance initiatives across the wider business.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Drive Finance & Insurance and customer retention performance across an assigned geographical region
• Support dealerships in achieving financial, operational and customer outcome objectives
• Coach and develop Business Managers, Sales Managers, Sales Controllers and dealership leadership teams
• Identify performance opportunities and implement practical improvement plans
• Conduct structured F&I Health Checks, reviewing processes, customer journeys and operational standards
• Lead performance improvement activity within designated Focus Sites, ensuring clear accountability and measurable results
• Build strong working relationships with Heads of Business, General Managers, Franchise Directors and Regional Leadership Teams
• Facilitate regional reviews, workshops and best practice sharing sessions across the business
• Support the onboarding, induction and development of newly appointed F&I colleagues
• Act as an OEM Lead for allocated brands, supporting the implementation of brand initiatives and standards
• Promote a culture of continuous improvement, compliance and outstanding customer experience

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you

• Strong understanding of automotive Finance & Insurance products, customer retention and dealership operations
• Proven track record of improving commercial performance and delivering results across single or multiple sites
• Experience coaching, developing and motivating high-performing sales and F&I teams
• Excellent stakeholder management, communication and influencing skills, with the confidence to challenge constructively
• Strong analytical and problem-solving abilities, using data and insight to identify opportunities and drive improvement
• Good understanding of regulatory requirements, compliance standards and delivering fair customer outcomes
• Highly organised, with the ability to manage multiple priorities and build effective relationships across a regional operation
• Experience working with multiple automotive brands, OEM programmes and retailer network operations would be advantageous
• Experience leading business change, performance improvement initiatives or regional projects would be beneficial
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.