Regional Engineering Supervisor

OCS; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Award-winning Employer

Digital Learning

Retail Perks (Hapi app)

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking an experienced Regional Engineering Supervisor to lead multi-skilled engineering teams across the GEO2 region and ensure services are delivered safely and in line with contractual SLAs and KPIs. You will develop teams, manage escalation and coordinate maintenance and compliance activities.

The role involves overseeing resource deployment, subcontractor performance, and energy efficiency initiatives while maintaining high standards of health, safety and service quality.

Qualifications

• At least 5 years' experience in Technical Services management or supervision.
• A relevant vocational qualification with equivalent experience, i.e. level 3 apprenticeship in engineering or an applicable trade.
• Strong knowledge of mechanical and electrical building systems.
• Experience working with LV distribution systems, UPS and generators.
• Previous Authorised Person experience, or the ability to undertake the required training.
• Hold and maintain AP appointments once signed off by the AE.
• Proven leadership and team management experience.
• Experience managing hard services operations and subcontractors.
• Good knowledge of asset lifecycle management.
• Strong understanding of statutory compliance, health & safety and quality standards.
• Experience using CAFM, scheduling and auditing systems.
• Strong IT skills, including Microsoft Office.
• Excellent customer service, communication and report-writing skills.

Responsibilities

• Lead, supervise and coordinate regional engineers across the GEO2 region.
• Ensure resources and skill sets are effectively deployed across sites.
• Build strong working relationships with customers and key stakeholders.
• Monitor planned and reactive maintenance performance against SLAs and KPIs.
• Act as a technical escalation point for complex faults and critical incidents.
• Coach, mentor and develop engineers to improve performance and retention.
• Manage engineering rotas and on-call coverage.
• Audit workmanship, housekeeping and service quality.
• Manage and monitor subcontractor performance and safe systems of work.
• Ensure all PPM activities are completed within agreed timescales.
• Take ownership of statutory compliance, inspections, testing and certification.
• Undertake LV, CS and PS Authorised Person responsibilities where appointed.
• Promote a strong health, safety and compliance culture through audits and toolbox talks.
• Review operational data, identify trends and implement corrective action plans.
• Support continuous improvement across maintenance, scheduling and asset management.
• Identify opportunities to improve energy efficiency and operational resilience.
• Produce performance and compliance reports for senior management.
• Ensure teams have the tools, training and support required to deliver a safe and effective service.

Skills

Leadership

Team Management

Communication

Report Writing

Customer Service

IT Skills

Education

Level 3 Apprenticeship in Engineering

Tools

CAFM software

Scheduling software

Auditing software

Job description

About The Role

We are looking for an experienced Regional Engineering Supervisor to lead and support multi-skilled engineering teams across the region. You will be responsible for operational performance, technical standards, compliance, team development and customer relationships, ensuring services are delivered safely and in line with contractual SLAs and KPIs.

Working Hours

8am - 5pm Monday-Friday

Key Responsibilities

• Lead, supervise and coordinate regional engineers across the GEO2 region.
• Ensure resources and skill sets are effectively deployed across sites.
• Build strong working relationships with customers and key stakeholders.
• Monitor planned and reactive maintenance performance against SLAs and KPIs.
• Act as a technical escalation point for complex faults and critical incidents.
• Coach, mentor and develop engineers to improve performance and retention.
• Manage engineering rotas and on-call coverage.
• Audit workmanship, housekeeping and service quality.
• Manage and monitor subcontractor performance and safe systems of work.
• Ensure all PPM activities are completed within agreed timescales.
• Take ownership of statutory compliance, inspections, testing and certification.
• Undertake LV, CS and PS Authorised Person responsibilities where appointed.
• Promote a strong health, safety and compliance culture through audits and toolbox talks.
• Review operational data, identify trends and implement corrective action plans.
• Support continuous improvement across maintenance, scheduling and asset management.
• Identify opportunities to improve energy efficiency and operational resilience.
• Produce performance and compliance reports for senior management.
• Ensure teams have the tools, training and support required to deliver a safe and effective service.

About You

You will be an experienced technical services professional with a strong background in hard services Facilities Management and building services engineering.

• At least 5 years' experience in Technical Services management or supervision.
• A relevant vocational qualification with equivalent experience, ie level 3 apprenticeship in engineering or an applicable trade.
• Strong knowledge of mechanical and electrical building systems.
• Experience working with LV distribution systems, UPS and generators.
• Previous Authorised Person experience, or the ability to undertake the required training.
• Hold and maintain AP appointments once signed of by the AE.
• Proven leadership and team management experience.
• Experience managing hard services operations and subcontractors.
• Good knowledge of asset lifecycle management.
• Strong understanding of statutory compliance, health & safety and quality standards.
• Experience using CAFM, scheduling and auditing systems.
• Strong IT skills, including Microsoft Office.
• Excellent customer service, communication and report-writing skills.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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