Regional Engineering Manager

JR United Kingdom; England; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Regional Engineering Manager to lead their fire and security systems team in South West England. This dynamic role involves overseeing engineering performance, enhancing service offerings, and managing a dedicated team. The ideal candidate will possess strong customer service and engineering management skills, with hands-on experience in the fire and security sector. If you thrive in a fast-paced environment and are eager to drive performance improvements while ensuring customer satisfaction, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in engineering management in fire & security systems.
• Hands-on experience in installation and servicing of fire & security systems.

Responsibilities

• Manage performance of a service engineering team in fire & security systems.
• Grow contractual service income through customer relations.

Skills

Customer Service

Engineering Management

Fire & Security Systems Knowledge

Communication Skills

Education

Engineering Qualifications

Job description

The job description is comprehensive and contains relevant information about the role of Regional Engineering Manager in the fire and security systems industry. It is well-structured with clear sections on the role, responsibilities, and requirements. However, the formatting can be improved for better readability and engagement by properly using HTML tags and removing unnecessary elements.

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Regional Engineering Manager, South West England

Client: G4S

Location: South West England, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

We have a new and exciting opening for a Fire & Security Systems Regional Engineering Manager to cover West London and the South West of England. This is a great opportunity for someone with strong customer service and engineering management skills looking for a rewarding and fast-paced role. Ideally, you should be based along the M4 corridor for easy access to all areas.

About the Role

• Growing the region's contractual service income (currently over £2.5m) through liaising with new and existing customers to expand service offerings.
• Managing engineering performance to ensure 95% response targets to our customer base are met.
• Managing PPM performance, achieving 100% completion of scheduled works within deadlines.
• Enhancing first fix performance by identifying improvement opportunities.
• Overseeing a team of 13 engineers to ensure adherence to G4S values and processes.
• Overseeing small works projects.
• Managing reactive billing and planned works to align monthly income with P&L targets.
• Conducting customer meetings and account management.

Responsibilities

• Operational management of a service engineering team in the fire & security systems industry, with knowledge of access, CCTV, intruder, and fire safety systems.
• Possessing engineering qualifications or experience in fire & security installation and servicing.
• Hands-on experience in installing and/or servicing fire & security systems, with experience managing an engineering team.
• At least 5 years of verifiable work history.
• Unrestricted right to work in the UK/EU.
• Excellent written and verbal communication skills.
• Ability to follow procedures.
• Willingness to travel nationally and work varying hours as needed.
• Adaptability to a growing product portfolio.