Regional Education Ambassador

TN United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the luxury beauty industry is seeking a Regional Education Ambassador in London. This role involves delivering training to beauty advisors and collaborating with sales teams to enhance product knowledge and selling skills. The ideal candidate will have a passion for beauty, strong interpersonal skills, and experience in training delivery.

Qualifications

• Previous experience in the luxury beauty industry.
• Experience in delivering effective training.
• Ability to adapt quickly to changing team needs.

Responsibilities

• Deliver educational training both virtually and in-store.
• Support and develop beauty consultants to ensure high service standards.
• Build relationships with customers and store staff.

Skills

Interpersonal skills

Presentation skills

Time management

Adaptability

Proactive attitude

IT proficiency

Job description

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FIELD BASED – THIS ROLE WILL COVER MULTIPLE STORE LOCATIONS IN LONDON AND WILL REQUIRE YOU TO ATTEND MEETINGS IN THE WIMBLEDON HEAD OFFICE AS REQUIRED

COTY is the global leader in fragrance and is ranked third in color cosmetics. COTY’s products are sold in over 150 countries worldwide. The company and its brands are committed to social causes and minimizing environmental impact.

RESPONSIBILITIES

The Regional Education Ambassador (REA) will be based in a key city within the region and responsible for delivering educational, motivational, and inspirational training both virtually and in-store across Coty’s Prestige brands. The REA will act as a brand ambassador, working closely with the Field Sales Team to develop knowledge, application, and selling skills of our Coty Beauty Advisors. Training will align with Coty’s strategic priorities and cover all three axes: Fragrance, Skincare, and Makeup.

KEY ATTRIBUTES AND BEHAVIOURS

• Previous experience in the luxury beauty industry
• Passion for the industry and awareness of competitor trends
• Experience in delivering effective training in a previous role
• Ability to adapt quickly to changing team needs
• Excellent interpersonal, articulation, and motivational presentation skills
• Ability to develop effective internal and external relationships and work well in a team
• Understanding of retail management
• Strong time management skills with the ability to prioritize and work under pressure
• Proactive attitude and flexible approach
• Proficiency in IT skills, including Excel, PowerPoint, and digital training platforms

REGIONAL EDUCATION AMBASSADOR ACCOUNTABILITIES

• Support and develop beauty and fragrance consultants to ensure high service and selling standards
• Collaborate with the education and sales teams to ensure consistency in service, productivity, and sales
• Assist the Education team in training Area Managers to deliver basic training to retail staff
• Support retailer and brand conferences
• Promote digital and social media awareness within the team
• Continuously develop makeup artistry skills aligned with current trends
• Educate retail staff across the UK in-store and digitally based on business plans
• Build relationships with customers and store staff to promote Coty brands
• Support non-Coty staffed doors by building relationships with retailer teams
• Stay updated on industry trends and lead by example in execution
• Conduct makeup artistry workshops, masterclasses, and link fragrance and skincare training
• Coordinate educational events both in and out of stores
• Support peak training times, product launches, and events
• Collaborate with PR to identify local micro-influencers for strategic partnerships
• Perform other education-related projects or ad hoc requests as needed