Regional Director of Operations

Raines Co.; New Forest; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Regional Director of Operations to lead a portfolio of hotels. In this pivotal role, you will drive performance and enhance guest experiences while managing financial responsibilities. If you have a passion for hospitality and a proven track record in hotel management, this is your chance to make a significant impact. Join a company that values relationships and career growth, offering comprehensive benefits and a culture that rewards excellence. Your future starts here, where every day presents new opportunities to lead and inspire.

Benefits

Comprehensive Medical/Dental/Vision Benefits

401K

Generous PTO Program

Career Advancement Opportunities

Qualifications

• 5+ years of experience as General Manager or Area General Manager.
• Strong fiscal management and budgeting skills.
• Proficient in hotel applications and systems.

Responsibilities

• Oversee operations of assigned hotels to ensure standards are met.
• Manage financial oversight including P&L and budgeting.
• Lead and mentor General Managers across multiple locations.

Skills

P&L Management

Crisis Management

Team Leadership

Budgeting and Forecasting

Communication Skills

Education

Bachelor's Degree in Business Administration

Master's Degree in Business Administration

Tools

Microsoft 365

Hotel Management Systems

Job description

Raines Co. - Your Future is Now!

Ready to lead, inspire, and make a serious impact (while having a little fun along the way)? We’re on the hunt for a powerhouseRegional Director of Operations to oversee a portfolio of hotels in the Dallas market to drive performance, and champion unforgettable guest experiences.
If you thrive in a fast-paced environment, can juggle a P&L while planning a renovation and mentoring GMs — all before your second cup of coffee — we want to meet you!
Join us and help shape the future of hospitality — one incredible stay at a time.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offercomprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

The role of the Regional Director of Operations is to analyze and evaluate the operations of assigned hotels to ensure company and franchise standards are met and maintained. The Regional Director of Operations will have full financial responsibility for assigned group of hotels.

Preferred Experience and Education:

Five years of experience in hotels as General Manager or Area General Manager

Proven success in leading teams across various types of hotels to include full service, lifestyle and resorts

Strong P&L accountability, fiscal management, budgeting and forecasting

Working with ownership groups, brand contacts and management companies

Experience opening and/or rebranding properties

Crisis management and thorough record keeping and reporting

Proficient in Microsoft 365, brand related systems and hotel applications

Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major

Master’s degree in Business Administration, Hotel and Restaurant Management, or related major preferred

Travel: Up to 100% travel requirement.
Must possess a valid driver's license and the ability to travel frequently and occasionally fill in as interim General Manager with minimal notice.

Physical: Frequent sitting, standing, and moving about the facilities. Handling objects, products and equipment. Using keyboards and other office computer equipment. Occasionally push, pull and lift items weighing up to 50 pounds. Must communicate information and ideas so others will understand. Must observe details at close range.

Other: Must speak English fluently. Must have excellent written and oral communication skills. Mathematical skills include basic math, budgeting, profit/loss concepts, percentages and variances. Problem solving, reasoning, motivating, organizational and training abilities are often used. Ability to effectively multi-task.

• Promotes company policies and philosophies to team members and guests through direct and indirect interaction
• Complete financial oversight of assigned hotels: P&L, Capex, Forecasting and Budgeting
• Ensure QA compliance where applicable and approving action plans generated by GM
• Act as liaison between corporate office, ownership, brand and other disciplines such as Sales, Marketing and Revenue, Accounting, Facilities, and Human Resources
• Act as a role model and provide guidance on company culture
• Selects, develops, manages, and leads management teams
• Develops, guides, and implements policies, procedures and systems to improve operations
• Develops annual business plans with GMs and other disciplines
• Able to effectively articulate and present Raines Co. culture, vision and values
• Take initiative and act proactively to address and resolve issues or opportunities without supervision
• Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals
• Uses goals to guide actions and create action plans
• Organizes and schedules people and tasks
• Ensure all reporting is submitted in accordance with contractual requirements
• Recruit, train, and provide guidance and support to GM’s
• Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions
• Development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company
• Develop, manage, and foster positive owner relationships and provide ongoing information and status reports
• Make recommendations for capital improvements to enhance the assets of the company and brand loyalty
• Maintain and uphold standards of brand and/or Raines Co. Hotels to the highest level
• Any and all other duties as assigned

We administer pre-employment background checks

EEO/M/F/D/V