Regional Director of Operations

Compass Associates; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A reputable dental practice in the South East region is seeking a full-time Regional Operations Director. The successful candidate will oversee operations across multiple practices, drive performance, and ensure compliance with industry regulations. Strong leadership and project management skills, along with experience in the dental sector, are essential for this role. This position offers an exciting opportunity for growth in a dynamic environment.

Qualifications

• Strong leadership skills with experience in the dental sector.
• Proven track record in administration and project management.

Responsibilities

• Lead and manage multiple dental practices across the region.
• Drive commercial performance by implementing improvement plans.
• Ensure high standards of patient care and compliance with regulations.

Skills

Leadership

Project management

Customer service

Team engagement

Job description

This range is provided by Compass Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Compass Associates are supporting a Privately Owned Dentistry business who are looking to recruit a dynamic full-time Regional Operations Director to support them in developing their business as they embark on a period of exciting growth.

The post will oversee and manage the operations of multiple Dental Practices within the South East region covering – London, Surrey and Hampshire. The Regional Director will work closely with the Company Directors / Owners and form part of the newly established Operational role taking on full accountability for the growth and development of practices within the business.

You will already be a strong leader, who builds solid plans, engages people and confidently drives performance. You will have a proven track record in excellent administration and project management. Added to this will be your ability to provide sound impeccable customer service and dedicated ongoing support to their Practices. You will be expected to contribute effectively to wider practice management activities and work closely with colleagues of all levels ensuring effective communication systems are in place.

Experience in a management position within the dental sector is essential.

About the Role

The role will include, but not be limited to the following:

• Ensuring the smooth, efficient and compliant running of the practices as a whole.
• Delivery of the costs and revenue to budget across your region.
• Providing and maintaining an excellent quality of service and performance in accordance with the company strategy and targets.
• Providing support and direction to enhance performance, skills and knowledge of practice managers, clinicians and support staff.

Responsibilities

• Lead and manage a portfolio of dental practices across London, Surrey and Hampshire (8 in total).
• Drive commercial performance across the region by identifying underperformance and implementing effective improvement plans.
• Ensure the highest standards of patient care and customer service are embedded across all practices.
• Provide visible leadership, fostering a culture of engagement, collaboration, and respect among practice teams.
• Support recruitment and retention of dentists, therapists, hygienists, and specialist clinicians to achieve practice and regional performance goals.
• Manage the successful integration of new acquisitions, ensuring full contract delivery and strong operational foundations.
• Work closely with Practices to monitor clinician and site performance, addressing underperformance proactively.
• Ensure compliance with all Health & Safety regulations and the requirements of governing bodies including the BDA, CQC, and ICB.
• Oversee regional budgets, controlling costs and embedding a culture of continuous improvement and operational efficiency.

Qualifications

Experience in a management position within the dental sector is essential.

Required Skills

You will have a proven track record in excellent administration and project management.