Regional Director, Capital Works - UK/EMEA

IWG plc; London; Hybrid; GBP 200,000 +; Full time

Job summary

A global real estate firm is seeking a Regional Director for Capital Works in London. This strategic role involves managing project delivery across the UK and EMEA, ensuring client demands are met while driving operational excellence. Candidates should have a strong background in commercial property management and offer excellent relationship management and communication skills, backed by over 10 years of relevant experience. The position supports hybrid working and offers a competitive salary with additional benefits.

Benefits

Competitive pay scales

Discretionary annual company bonus

Private healthcare and life cover

Hybrid working arrangements

Bespoke training programmes

Employee Assistance Programme

Colleague recognition scheme

Laptop/tech provided

Early finish on Friday

Qualifications

• 10+ years relevant experience in commercial property/ real estate.
• Strong operational experience managing and leading teams.
• Excellent communication skills across all levels of an organization.

Responsibilities

• Ensure company governance for Capital Works delivery.
• Support IT initiatives in Capital Works implementation.
• Develop and grow the Managed business by working with Sales.

Skills

Commercial property management

Relationship management

Operational delivery

Communication skills

Technological proficiency

Job description

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Regional Director, Capital Works - UK/EMEA, London

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Client:

IWG plc

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

597b86d80206

Job Views:

18

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Regional Director, Capital Works - UK / EMEA

Reporting to the Managing Director, Managed Office. The UK/ EMEA Regional Director – Capital Works has leadership and line management responsibility for the capital works delivery programme comprising project and commercial teams across The UK and EMEA. This will include working with internal and external resources ensuring clients requirements are captured accurately, priced and delivered to the same and ensuring exceptional levels of customer service are attained, both internally to our Clients / Accounts teams and externally to our clients and partners. The position is a key strategic role and will be part of the managed senior leadership group in region.

What will you be doing?

• Ensure all company governance requirements are implemented in relation to Capital Works delivery
• Support and drive IT initiatives as they apply to Capital Works project implementation
• Work in tandem with Sales and Enterprise teams to develop, lead and grow the Managed business. Provide capital works inputs in relation to new Managed Office opportunities
• Working closely with existing managers and people leaders to develop our existing talent whilst ensuring high quality recruitment of new talent as well as the creation of succession plans and development pathways.
• Build and maintain credible supply chains that can deliver excellence in region and match our growth plans.
• Support Regional Growth. Deliver solutions seamlessly in new territories
• Product Evolution – provide support to any and all new product evolution in terms of evaluation and feedback of the product, provision of resourcing to support product sprints, piloting of the product during evolution and continuous feedback to deliver success
• HSE – act as the “in region” champion for all HSE matters, metrics and initiatives pertaining to Capital Works
• Documentation Retention – Ensure the Capital Works team are creating, saving and filing documentation so that it can be retained and recalled as required during and post completion of the project works.

Who are we looking for?

• 10+ years relevant experience in commercial property/ real estate related activity
• Proven ability to grow clients through excellent relationship management
• Strong operational experience and knowledge – managing and leading teams
• Strong commercial acumen, experience of P&L ownership/management and the development of commercial solutions. Sound understanding of budgeting and commercial/ financial processes
• Strong organizational skills
• Excellent communication skills, both verbal and written (including excellent presentation skills) across all levels of an organization. Experience writing client and delivering presentations and reports
• Passion for operational delivery and process
• Technically proficient and excited by appropriate new and emerging technologies. Previous experience of owning the future vision for a technology tool or platform and leading technology roll outs

What’s in it for you?

• Competitive pay scales reviewed annually
• Discretionary annual company bonus
• Private healthcare and life cover
• Hybrid working with a focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy
• Bespoke training programmes and our bespoke ‘Instant Learning’ portal
• Reward Gateway (discounts!)
• Global Employee Assistance Programme
• Brilliant colleague recognition scheme, with quarterly and annual ‘Let’s Celebrate’ awards (with great prizes!)
• Laptop / tech provided
• Early finish on a Friday!

At The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity.We use AI to help us assess applications fairly and objectively.