Regional Director

Lloyd & Whyte; Swansea; Hybrid; GBP 90,000 - 135,000; Full time

Benefits offered by this job

28 days annual leave

Birthday day off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Income protection and life assurance

Enhanced sick pay

Study support and qualifications

Volunteer time off

Job summary

Lloyd & Whyte Community Broking, part of Benefact Group, is seeking a Regional Director to lead the South Wales region across multiple locations with ~50 staff. The role can be remote, with regular presence in Swansea, Llanelli, Cardiff and St Clears.

You will shape regional strategy, drive growth, profitability and client outcomes while upholding regulatory standards and a strong, service‑driven culture.

Qualifications

• CII Diploma or equivalent required.
• Significant senior leadership experience in UK insurance market.
• Strong regional and national market knowledge in Wales/UK.
• Proven track record in strategic growth and profitability.
• Knowledge of FCA regulation and Consumer Duty.

Responsibilities

• Lead performance, growth, profitability and culture for South Wales.
• Develop and deliver regional strategy and 3-year business plan.
• Provide visible leadership to Heads of Community Broking.
• Ensure regulatory compliance and excellent client outcomes.
• Maintain SMF accountability for the South Wales region.

Skills

Senior leadership

Strategic planning

Regulatory knowledge

Commercial acumen

Stakeholder management

Education

CII Diploma in Insurance

CII Advanced Diploma in Insurance

Job description

Salary: Competitive

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Remote / South Wales

About The Role

Lloyd & Whyte Community Broking who are proudly part of the Benefact Group have an exciting opportunity for a Regional Director to join our Community Broking divisional leadership team to run our South Wales Region across 4 locations and 50+ people. This role can be offered remotely, however regular presence will be needed within our Swansea, Llanelli, Cardiff and St Clears offices. In this strategic leadership role, you will be responsible for the overall culture, growth, profitability and performance of Community Broking South Wales. A proactive and experienced leader, you will play a key role in shaping and delivering the regional strategy, ensuring alignment with wider business objectives while fostering a high performing, client focused culture. Working closely with the Managing Director and key senior stakeholders, you will lead regional operations, inspire teams, drive sustainable growth and ensure exceptional outcomes for both clients and colleagues.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you’ll be doing

• Leading the overall performance, growth, profitability and culture of Community Broking across our South Wales region
• Developing and delivering the regional strategy and three year business plan in line with wider business objectives.
• Providing visible leadership and support to Heads of Community Broking (Branch Leaders) within their respective branches, building high performing teams and driving accountability.
• Acting as a key stakeholder across the business, ensuring exceptional customer outcomes and compliance with all regulatory requirements.
• Holding Senior Management Function (SMF) accountability for the South Wales Region, ensuring robust governance, regulatory compliance, effective risk management and positive client outcomes in line with FCA requirements

What you’ll need to have

• Chartered Insurance Institute (CII) Diploma in Insurance (or equivalent professional insurance qualification).
• Significant senior leadership experience within the UK insurance market, with a strong understanding of regional and national market dynamics.
• Recognised expertise and a strong network within the UK, South West and Wales regional insurance market
• Proven success in delivering strategic growth, financial performance and operational excellence across multiple locations or business units.
• Strong commercial acumen, with the ability to develop and execute business strategies that deliver sustainable results.
• Comprehensive knowledge of FCA regulation, Consumer Duty and other legislative requirements relevant to the insurance sector.

What makes you stand out

• Hold a Chartered Insurance Institute – Advance Diploma in Insurance.

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager

“Lloyd & Whyte Community broking is focused on bringing insurance back to the community! Focusing on delivering excellent client service and solving client’s cover and claims issues. This is an exciting time to join us, as we continue to build momentum. So if you're a commercially minded professional, eager to lead and grow within your insurance career, we’d be delighted to hear from you.”

About Us

Lloyd & Whyte Community Broking are a collection of insurance brokers, across Wales and the Southwest, who share the same values, vision and passion for supporting our communities. We’re bringing insurance back to its roots, adding real value through specialist risk management, expert advice, and client-first service. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

• Directory of Social Change’s UK Guides to Company Giving 2017-26