Regional Director

Cera Care; Birmingham; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Great Career development opportunities

Lifeworks discount platform

Refer a Friend scheme

Mobile phone and other required tech

Company pension scheme

Job summary

Cera Care is seeking a Regional Director to oversee the portfolio of Registered Managers across the UK region. You will be accountable for financial and operational performance, lead a regional management team, and ensure quality, regulatory compliance, and staff engagement.

The role is home-based with extensive travel and requires a full driving licence. You’ll drive service improvement, build strong relationships with commissioners, and help Cera deliver high-quality, technology-enabled home

Qualifications

• Senior leadership experience in social care.
• Proven track record running large domiciliary care portfolios.
• Knowledge of essential standards and legislation in social care.
• Experience with regulated care environments.
• Level 5 in Management in Health & Social Care desirable.
• Knowledge of Health and Social Care Act 2008 Regulations desirable.
• Driver with full licence and willingness to travel.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee, planning, directing, and completing inspections across healthcare settings registered with national regulators, liaising with Service Managers and head office colleagues.
• Produce a report detailing inspection outcomes with requirements and timescales for completion with Registered Managers and operational teams.
• Lead services in the absence of a Registered Manager.
• Develop strong relationships with commissioners and key stakeholders within the business.
• Drive improvement in compliance, quality, meeting contractual requirements, and workforce retention.

Skills

Driving licence

Senior management

Domiciliary care

Regulatory knowledge

Turnaround management

Leadership

Problem solving

Travel readiness

Education

NVQ/SVQ Level 4/5 or equivalent

Job description

Role

Regional Director

Reporting to

Group Director of Integration and Transformation

About Cera

Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

The role

This is an exciting opportunity for a strong leader to oversee our portfolio of Registered Managers across the Region. As the Regional Director you’ll be accountable for the financial and operational performance of your region. This includes responsibility for leading a management team, the management of quality and care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with a spectrum of stakeholders and ensuring regulatory requirements are satisfied.

This is a home based role with an expectation for extensive travel depending on the needs of the business. You will need to be a driver to be successful in this role. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK’s fastest growing technology-enabled care provider.

Responsibilities

• Oversee, planning, directing, and completing rigorous inspections and follow-up across healthcare settings that are registered with the national regulators which will involve liaison with the individual Service Managers, the operational management teams and head office colleagues.

• You’ll be eager to take on the responsibility of producing a report which relays the outcomes of inspections, setting requirements and timescales for completion with Registered Managers and operational management teams.

• Lead services in the absence of a Registered Manager.

• Develop strong relationships with commissioners and key stakeholders within the business.

• Drive improvement in key areas such as compliance & quality, meeting contractual requirements and workforce retention.

What we’re looking for

• A driver with a full clean drivers licence is a must for this role, someone flexible to travel to our sites. This role includes frequent travel

• Previous senior management level experience within social care is required for this role.

• Proven track record successfully managing a large portfolio of domiciliary care services (10+branches).

• Someone compliant with excellent working knowledge of essential standards and all legislation relevant to social care.

• Evidence of turnaround management would be required for this role.

• Previous experience working in a regulated care environment is a must.

• Level 5 in Management in Health & Social Care Would be desirable.

• Someone compliant with the knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 would be highly desirable.

• A leader with a passion for delivering excellent care to a high standard.

• Proficient written & problem solving skills.

Requirements

• NVQ/SVQ Level 4/5 or equivalent (preferred)
• Previous experience in a similar role within Domiciliary Care
• Car driver, with access to own transport for business purposes

Benefits

• Great Career development opportunities with a fast-growing Company.
• Hardworking team looking to utilise Technology to improve Home Care in the UK.
• Competitive salary.

You’ll have access to

• Training and development for your role and future Career with Cera
• Lifeworks discount platform and Employee Assistance Programme
• Refer a Friend scheme
• Mobile phone and other required tech
• Company pension scheme

What’s it like to be part of the Cera Team?

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.