Regional Customer Champion

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Date Posted: 2024-03-18

Country: United Kingdom

Location: 19 Schooner Park, Crossways Business Park, DA2 6NW, Dartford, Kent

Job Title

Role Overview

Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?

Otis is growing, and we are recruiting a Service Sales Consultant to cover a specified geographic territory, reporting to the Regional Sales Service Manager. The main goal of the role is to achieve sales growth by developing a customer prospect pipeline focused on winning new maintenance contracts, with additional responsibilities for selling incremental repair projects.

On a typical day you will:

1. Manage a portfolio of elevator units by maintaining good relationships with existing customers.
2. Serve as the primary contact for timely resolution of customer inquiries.
3. Develop new customers through cold calling, networking, bids, and tenders.
4. Create your own sales strategy to meet sales targets.
5. Use Otis’ sales tools to track opportunities, pipeline, and forecast sales results.
6. Conduct sales negotiations and close deals.
7. Collaborate with team members, including other sales representatives and field colleagues.

What you will need to be successful

1. A business or technical degree or completed training as a technician or technical business administrator, with at least 3 years of prior work experience.
2. Experience in selling technical service agreements requiring consultation.
3. Strong customer and service orientation, with excellent interpersonal skills.
4. A high level of commitment and reliability.
5. Target-focused, able to work at pace in a demanding, complex organization.

What’s In it For Me / Benefits

1. Long-term employment with the world market leader in a crisis-proof industry.
2. Remuneration in line with local standards plus additional benefits:
3. 25 days of annual leave plus bank holidays.
4. Intensive training in technology, processes, and soft skills, with opportunities to exchange ideas with experienced colleagues.

We support work-life integration, offering flexible working hours and the possibility of remote work.

Apply today to join us and build what’s next!

If you live in a city, we may provide transportation to keep you moving daily.

Otis is the world’s leading elevator and escalator manufacturer, installation, and service company. We move 2 billion people daily and maintain approximately 2.2 million units worldwide, the industry's largest service portfolio.

Our products are featured in landmarks like the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Towers. We are 69,000 strong, including engineers, digital tech experts, sales, and technicians, committed to meeting diverse customer needs across more than 200 countries and territories.

Joining Otis means becoming part of an innovative, global leader with a resilient business model. You’ll belong to a diverse, trusted community where your contributions and skills grow alongside industry leaders.

We offer opportunities, training, and resources that foster leadership and capabilities in Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program supports colleagues pursuing degrees or certifications.

Today, more than ever, we focus on people—passengers, customers, and colleagues—guided by our Three Absolutes: Safety, Ethics, and Quality. To learn more about our ESG initiatives, click here.

Become part of Otis and help us #Buildwhatsnext!

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