Regional Coordinator - South West Region

Institution of Civil Engineers (ICE); Plymouth; Hybrid; GBP 29,000; Full time

Job description

The Organisation

The Institution of Civil Engineers (ICE) is a 97,000-strong global membership organisation with over two hundred years of history.

It is a centre of engineering excellence, qualifying engineers and helping them maintain lifelong competence, assuring society that the infrastructure they create is safe, dependable and well designed.

Its network of experts offers trusted, impartial advice to politicians and decision makers on how to build and adapt infrastructure to create a more sustainable world.

The Role:

We are seeking a highly organised and proactive Regional Coordinator to join our South West Region team. You will be central to the successful delivery of ICE’s activities in the region, providing essential administrative and support services to our volunteer members and the Regional Support Team (RST). This is a dynamic and varied role, ideal for someone who thrives in a busy environment and enjoys interacting with a diverse range of stakeholders.

Duties and Responsibilities:

• Act as the first point of contact for enquiries, providing excellent customer service to members, prospective members and the public.
• Coordinate and administer regional events, including venue booking, delegate management and on-site support.
• Provide comprehensive administrative support to the regional committee, officers and branches.
• Support and maintain information on the regional website.
• Maintain regional membership data and generate reports using our membership database (MEMSYS).
• Support the Regional Director and Treasurer with financial administration, including processing invoices and maintaining accounts.
• Produce and distribute marketing materials, electronic mailings and website updates.
• Collaborate effectively with other Regional Coordinators and ICE HQ teams.
• Collate feedback and provide regular reports on event attendance and key performance indicators.
• Maintain efficient office practices, including post, filing and supply management.
• Identify and report potential risks and take appropriate corrective measures.

About You

• Strong administrative and organisational skills, with experience in event coordination.
• Live within a 50-mile radius of Plymouth.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).
• Experience in financial administration.
• Ability to work independently and as part of a team.
• Strong attention to detail and proofreading skills.
• Ability to manage a demanding and varied workload, balancing priorities effectively.
• Proactive and adaptable approach.
• Criminal Record Bureau Clearance required.
• In depth Data Protection training will be provided.

ICE Group benefits include

• Remote, with occasional onsite meetings
• Salary £28,665
• 25 days annual leave
• Up to eight per cent of salary contributed to a personal pension scheme
• 24-hour employee support line
• Death in service benefit equivalent to one year’s salary
• Interest free season ticket loan
• Cycle to work scheme
• Big Gym membership savings with the Gymflex scheme

ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.

General Data Protection Regulations (GDPR) 2018

The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. The ICE Group’s Data Protection Officer is Shah Ali, who can be contacted at [e-mail]. Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.