Regional Contracts Manager

Insight Executive Group; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading FM service provider in South West London is recruiting for a Regional Contracts Manager. This full-time permanent role involves improving service delivery standards and managing multi-site portfolios within a healthcare environment. The ideal candidate has at least 3 years of experience, a relevant degree, and strong stakeholder management skills. The position offers a starting salary of up to £65k.

Qualifications

• 3+ years of experience in the FM sector with multi-site portfolio management.
• Understanding of complex contractual matters and communication skills.
• Professional membership, such as IWFM or similar is preferred.

Responsibilities

• Maintain and improve operational service delivery standards.
• Collaborate with Technical Manager on delivery of PPM and Reactive tasks.
• Oversee effective operational delivery as subject matter expert.

Skills

Stakeholder management

Contractual interpretation

Operational service delivery

Education

Degree in relevant construction or mechanical discipline

Job description

Overview

Insight Executive Group are recruiting a Regional Contracts Manager for a FM service provider based in South West London to help support their PFI/healthcare provision. This is a full-time permanent role paying up to £65k as a starting salary.

Responsibilities

• Playing an essential role in maintaining and improving our operational service delivery standards.
• Working collaboratively with the Technical Manager to deliver PPM and Reactive tasks to protect the business against financial and reputational breaches through rigorous management of payment mechanisms and mitigation against unavailability.
• Overseeing effective operational delivery, and acting as the subject matter expert on contractual interpretation and deliverables.
• Developing the strategy and plans to deliver objectives, KPIs, Continuous Improvement Indicators and any other indicators as required to ensure optimal service delivery and customer satisfaction.

Requirements / Qualifications

• Strong relationships with stakeholders, acting as the client liaison & interface between the service provider and client.
• At least 3 years' proven experience operating in the FM sector with a demonstrable track record of directly managing multi-site portfolios within a large and complex estate, within a healthcare or similar PPP/PFI environment.
• A complex understanding of contractual matters, including interpreting contract clauses and obligations along with their effective and clear communication to others.
• A Degree level education in a relevant construction or mechanical discipline and hold or be working towards a professional membership, such as IWFM or similar. Completion of IOSH or NEBOSH training preferable.

If you match the above criteria and are interested in the role, please send your CV through for a discussion about the role - many thanks