Regional Contract Manager

RG Setsquare; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the cleaning industry is seeking a Contract Manager to oversee site teams and ensure high service standards. The role includes managing budgets, maintaining client relationships, and ensuring compliance with Health & Safety regulations. Ideal candidates will possess strong leadership, excellent communication skills, and relevant professional qualifications. Previous experience working with education clients is a plus.

Qualifications

• Experience managing teams and budgets.
• Knowledge of Health and Safety systems in the cleaning industry.
• Experience working with education clients desirable.

Responsibilities

• Manage the team on site to ensure service delivery and contract profitability.
• Conduct monthly quality audits at sites.
• Ensure compliance with Health & Safety procedures.

Skills

Communication

Leadership

Motivational Skills

Budget Management

Health and Safety Knowledge

Time Management

Education

Professional qualifications in cleaning or health & safety

Tools

Excel

Word

Outlook

Job description

Superb career opportunity to join this dynamic SME that are on an exciting growth journey

The Contract Manager role is responsible for managing a team of supervisors and operatives, ensuring all the sites are properly supervised and that the specified cleaning standards are met and maintained to a high level.

The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check to our satisfaction. This is a criminal background check to make sure you are permitted to work on sites.

Key Responsibilities

• Managing the team on site to ensure great service delivery whilst delivering maximum contract profitability
• Ensuring all budgets are adhered to
• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality of service delivery
• Managing, recruiting, and coaching the teams on your sites
• Conducting monthly quality audits at each of the sites you are responsible for
• Carrying out ad-hoc and regular activities such as projects, reports, as required by and to support the Operations Manager.
• Holding regular contract and specification review meetings with customers
• Being responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.
• Seeking opportunities to sell in additional services

Requirements, Skills & Experience

• Excellent communication and people management skills
• Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with managing, budgets
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Experience working with education clients previously would be highly desirable
• Passionate, flexible, trustworthy, and innovative.
• Hold a full driving license and be able to travel to sites
• Basic Excel, Word & Outlook skills

Qualifications Desired

Appropriate professional qualifications and/or memberships. For example, any British Institute of Cleaning Science (BICSc), Institution of Occupational Safety & Health (IOSH) or National Examination Board in Occupational Safety & Heath (NEBOSH) memberships, qualifications, or specific course attendance

RG Setsquare is acting as an Employment Agency in relation to this vacancy.