Regional Community Housing Manager

Places for People; Southampton; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Pension with matched contributions up

Bonus scheme 2%

35 days holiday including bank days

Healthcare cashback plan

Wellbeing support including EAP and GP

Discounts with Our Place Rewards

Ongoing training and career progressio

Life Assurance and will writing access

Free Places Gyms membership

Job summary

Places for People in the UK is seeking a Community Housing Manager to deliver a customer-focused housing management service regionally, handling tenancy and neighbourhood issues and providing practical solutions. The role involves inspecting communal areas, addressing anti-social behaviour, and supporting tenants to sustain their tenancies.

The post requires a CIH Housing Certificate (or willingness to pursue), a full driving licence, and experience across different rented tenures.

Qualifications

• Experience in housing management across different rented tenures.
• Experience delivering housing, tenancy or neighbourhood management services.
• Experience managing housing-related issues such as anti-social behaviour, tenancy breaches, safeguarding or tenancy sustainment.
• A CIH Housing Certificate would be an advantage and/or the desire to work towards the qualification.
• A valid full driving licence and access to a vehicle.

Responsibilities

• Deliver a customer-focused housing management service across a regional patch.
• Take ownership of tenancy and neighbourhood issues and finding practical solutions for customers.
• Regularly inspect communal areas and manage cases of anti-social behaviour and tenancy breaches.
• Support customers to sustain their tenancies and help ensure communities remain safe and well maintained.
• Oversee service charge budgets for the schemes you manage.
• Work closely with internal teams and external partners.
• Identify and support vulnerable customers through safeguarding procedures.
• The role covers Hampshire and the Isle of Wight.

Skills

Housing management

Customer-focused

Anti-social behaviour management

Safeguarding

Driving licence

Education

CIH Housing Certificate

Tools

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Job description

Places for People in the UK is seeking a Community Housing Manager to deliver a customer-focused housing management service regionally, handling tenancy and neighbourhood issues and providing practical solutions. The role involves inspecting communal areas, addressing anti-social behaviour, and supporting tenants to sustain their tenancies.

The post requires a CIH Housing Certificate (or willingness to pursue), a full driving licence, and experience across different rented tenures.