Regional Colleague Support Host

BaxterStorey; Portadown; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in facilities management is seeking Regional Client Support Hosts to join their expanding team at NatWest. This role involves providing exceptional client service across multiple office locations and requires regular travel. Successful candidates will enjoy a supportive work environment and access to numerous employee benefits, including excellent holiday allowances and a comprehensive training program.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Experience in a customer service or facilities role is essential.
• Must be comfortable with regular travel and have impeccable time management skills.
• Should be proactive with a can-do attitude.

Responsibilities

• Responsible for client services at a small cluster of regional offices.
• Support the day-to-day needs of clients in their offices.
• Work directly with the Workplaces Services Team.

Skills

Customer Service

Time Management

Proactive Attitude

Job description

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Client:

BaxterStorey

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1bff92f4488c

Job Views:

51

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Following an expansion to our highly successful regional services at NatWest, several opportunities to join our friendly team have become available.

This Regional Client Support Hosts will be responsible for client services at a small cluster of regional offices.

You will be the go-to person for supporting the day-to-day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team, gaining exposure to many aspects of facilities management.

Qualifications

Previous experience in a customer service or facilities role is essential.

You will be required to attend each site 1-2 times per week, therefore the successful candidate must be comfortable with regular travel and have impeccable time management skills. You should be proactive with a can-do attitude, confident to prioritize your workload independently.

Travel costs are covered for this role.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, offering counselling & information services.
• Access to Choices, our discounts and benefits platform, which provides savings for high street retailers, hotels, cinemas, and more.
• Our Training Academy offers excellent training and development opportunities.