Regional Colleague Support Host

BaxterStorey; Nottingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality services provider is seeking a Regional Client Support Host to join their expanding team in the Nottingham area. This role involves providing exceptional client services, managing day-to-day needs across various offices, and requires regular travel. The ideal candidate will have previous customer service experience and strong time management skills. Excellent benefits are offered, including a generous holiday allowance and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Previous experience in a customer service or facilities role is essential.
• Must be comfortable with regular travel to various sites.
• Impeccable time management skills required.

Responsibilities

• Support the day-to-day needs of clients in their offices.
• Deliver an exceptional and engaging working environment.
• Work with the Workplaces Services Team on facilities management.

Skills

Customer service experience

Time management

Proactive attitude

Job description

Company Description

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Job Description

Following an expansion to our highly successful regional services, several opportunities to join our friendly team have become available.

These Regional Client Support Host positions will be responsible for client services at a small cluster of regional offices.

You will be the go-to person for supporting the day-to-day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team and be exposed to many aspects of facilities management.

Qualifications

Previous experience in a customer service or facilities role is essential.

You will be required to attend each site 1-2 times per week; therefore, the successful candidate must be comfortable with regular travel and have impeccable time management skills. You should be proactive with a can-do attitude, confident in prioritizing your workload independently.

Travel costs are covered for this role.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform, offering savings for thousands of retailers, hotels, cinemas, and more
• Our Training Academy provides excellent training and development opportunities