Regional Colleague Support Host

BaxterStorey; Horwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in regional services is looking for a Regional Client Support Host to join their friendly team in Horwich. This role focuses on supporting client services across multiple offices, ensuring an exceptional working environment. The ideal candidate will have strong customer service skills, ability to manage travel, and work independently in a diverse and engaging setting.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Previous experience in a customer service or facilities role is essential.
• Must be comfortable with regular travel and have excellent time management skills.
• Confident to prioritize workload independently.

Responsibilities

• Responsible for client services at a small cluster of regional offices.
• Support day-to-day needs of clients, delivering an engaging working environment.
• Work directly with Workplaces Services Team and gain exposure to facilities management.

Skills

Customer service

Time management

Proactivity

Job description

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Regional Colleague Support Host, Horwich

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Client:

BaxterStorey

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

293734746c68

Job Views:

50

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Following an expansion to our highly successful regional services, several opportunities to join our friendly team have become available.

This Regional Client Support Host will be responsible for client services at a small cluster of regional offices.

You will be the go-to person for supporting the day-to-day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team, gaining exposure to many aspects of facilities management.

Qualifications

Previous experience in a customer service or facilities role is essential.

You will be required to attend each site 1-2 times per week; therefore, the successful candidate must be comfortable with regular travel and have excellent time management skills. You should be proactive, have a can-do attitude, and be confident to prioritize your workload independently.

Travel costs are covered for this role.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform offering savings at high street retailers, hotels, cinemas, and more.
• Our Training Academy provides excellent training and development opportunities.