Regional Colleague Support Host

BaxterStorey; Exeter; On-site; GBP 18,000; Part time

Job summary

A leading company is seeking a part-time Receptionist in Exeter to create an exceptional welcome for staff and visitors. This role involves managing calls, visitor logs, and meeting arrangements while requiring excellent time management and customer service skills. With benefits like pension contributions and a supportive work environment, this is a great opportunity for proactive individuals.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts on retailers

Training and development opportunities

Qualifications

• Previous experience in a customer service or facilities role essential.
• Impeccable time management skills required.
• Comfortable with regular travel and prioritizing workload.

Responsibilities

• First point of contact for the office providing admin assistance.
• Management of incoming and outgoing post.
• Organising meetings and providing hospitality to visitors and staff.

Skills

Customer Service

Time Management

Proactive Attitude

Job description

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Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

Portico have an exciting opportunity working alongside one of our most prestigious clients, based at an iconic multi-occupied building in the city!

As a Receptionist, you will create an exceptional welcome for both members of staff and the visitors entering the building. They will also assist with meeting room management, including the booking of meeting rooms, meeting room and hospitality set up, and escorting guests and clients to the relevant rooms. You will be the go-to person in the office, covering a wide range of tasks for the client. To exceed expectations, the Receptionist will need to work closely with all other service providers, ensuring a seamless experience is provided to all staff using the space.

Some of the main duties of the role include: -

• First point of contact for the office providing admin assistance to the team.
• Handling all incoming telephone calls.
• Management of incoming and outgoing post.
• Completing of the reception visitor log, assistance reports and any other site specific reports or administrative duties required by the site and management.
• Organising international couriers, making sure they are received on time.
• Maintain security and access card system creating security passes for employees and issuing visitor passes.
• Maintaining and updating the room booking system.
• Organising meetings and providing hospitality to visitors and staff.
• Maintaining stationery stock and ordering when appropriate.
• Assisting the team in maintaining a tidy, safe and friendly working environment.
• Ensuring housekeeping and maintenance issues are reported and dealt with.
• Complying with reception and client procedures, rules and regulations.
• Assisting the Facilities Management Team with facilities and building arrangement.

Hours: Part time 24 Hours a week
Salary: £17, 610

Qualifications

Previous experience in a customer service or facilities role essential.

You will be required to attend each site 1-2 times per week, therefore the successful candidate must be comfortable with regular travel and have immpeccable time management skills. You will be proactive with a can do attitude, confident to prioritise your workload independantly.

Travel costs are covered for this role.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.