Regional Clinic Manager

ExamWorks Group; Norwich; Hybrid; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Company pension scheme

Ongoing training and development

Career progression opportunities

Supportive work environment

Job summary

Pure Physiotherapy is seeking a Regional Clinics Manager to oversee the East Anglia clinic network from Norwich, driving patient experience and operational performance. You will lead the administration teams, support recruitment, and ensure facilities and compliance across multiple sites.

The role requires strong leadership, excellent communication, and the ability to manage priorities across several locations, with a focus on growth and staff development within a MSK healthcare setting.

Qualifications

• Previous management experience in healthcare or service-led environments.
• Strong leadership and people management skills.
• Excellent communication and organisational abilities.
• Ability to manage multiple priorities across locations.

Responsibilities

• Lead and support clinic administration teams across the region.
• Ensure an exceptional patient experience across all clinics.
• Monitor clinic performance, utilisation, and service standards.
• Manage clinic facilities, maintenance, and compliance requirements.
• Support recruitment, onboarding, training, and staff development.
• Identify opportunities to improve operational efficiency and drive growth.
• Work closely with clinical and operational teams to achieve regional objectives.

Skills

Leadership

People management

Communication

Organisational skills

Multitasking

Customer service

IT systems

Tools

Reporting tools

Job description

Location:East Anglia. Main site is Norwich with responsible clinics include but not limited to:
Kings Lynn, Great Yarmouth, Norwich, Ipswich, Colchester, Bedford and Luton
Hours:Full-Time, Permanent
Salary:£31,000 - £36,000 DOE

About the Role

Pure Physiotherapy is looking for an organised, proactive, and people-focused Regional Clinics Manager to oversee the day-to-day operations of our East Anglia clinic network.

This is an exciting opportunity to lead clinic administration teams, enhance the patient journey, drive operational performance, and support the continued growth of a leading MSK healthcare provider.

Key Responsibilities

• Lead and support clinic administration teams across the region.
• Ensure an exceptional patient experience across all clinics.
• Monitor clinic performance, utilisation, and service standards.
• Manage clinic facilities, maintenance, and compliance requirements.
• Support recruitment, onboarding, training, and staff development.
• Identify opportunities to improve operational efficiency and drive growth.
• Work closely with clinical and operational teams to achieve regional objectives.

About You

• Previous management experience in healthcare, clinical, hospitality, retail, or another service-led environment.
• Strong leadership and people management skills.
• Excellent communication and organisational abilities.
• Ability to manage multiple priorities across different locations.
• Strong customer service focus and problem-solving skills.
• Confident using IT systems and reporting tools.

Additional Requirements

• Full UK driving licence and willingness to travel regularly across the East Anglia region.
• Flexibility to work across multiple clinic locations as required.
• Right to work in the UK.

What We Offer

• Company pension scheme.
• Ongoing training and professional development.
• Career progression opportunities within a growing organisation.
• Supportive and collaborative working environment.

Join Us

If you're passionate about delivering outstanding healthcare services, motivated to make a difference, and aligned with our values of Passion, Respect, Compassion, and Continuous Development, we'd love to hear from you.

At Pure Physiotherapy, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and are dedicated to ensuring equal opportunities throughout recruitment, development, and employment.

• Promoting accessibility and inclusion.
• Providing an inclusive recruitment and onboarding experience.
• Supporting employee development and career progression.
• Creating a workplace where everyone feels valued, respected, and supported.