Regional Client Delivery Director - Water

TN United Kingdom; Abingdon; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Regional Client Delivery Director to lead water consultancy projects in Abingdon. This pivotal role involves ensuring client satisfaction, driving business growth, and fostering a strong safety culture within the team. You will be responsible for managing client relationships and delivering innovative solutions while leading a high-performing team. The company promotes a flexible working environment and values employee development, offering opportunities for professional growth. Join a forward-thinking organization that prioritizes collaboration and excellence in service delivery.

Benefits

Flexible working arrangements

Professional development opportunities

Diversity and inclusion initiatives

Qualifications

• Proven track record in leading water/wastewater projects.
• Knowledge of water & wastewater regulatory industry.

Responsibilities

• Delivering high-quality water consultancy services.
• Leading and developing the Water Consultancy team.

Skills

Leadership Skills

Client Relationship Management

Water & Wastewater Regulatory Knowledge

Communication Skills

Project Management

Business Development

Education

Relevant Degree

Chartered or Incorporated status with ICE or CIWEM

Tools

MS Office

Job description

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Regional Client Delivery Director - Water, Abingdon

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Client:

RPS Group

Location:

Abingdon, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

d1275b831a05

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Regional Client Delivery Director - Water

Job Title: Regional Client Delivery Director

Location: Abingdon (can be based UK wide with travel to Warrington Client site frequently)

Contract type: Permanent/Hybrid

The role of the Regional Client Delivery Director will focus on:

• The health, safety, and wellbeing of our staff through a strong safety culture
• Exceeding the expectations of our clients through quality of delivery
• Delivering financial growth targets through robust client and framework management
• Driving excellent client relationships and work winning reputation
• Creating high-performing teams through enthusiasm, engagement, and strong leadership skills

As part of these, the Director is accountable for the growth and delivery of Water Consultancy projects working alongside the Operations Directors and operational teams. They will have strong client relationships and a reputation for providing advice and support to clients within their region, ensuring delivery exceeds client expectations.

Together with the operational teams, the Director will be accountable for delivery of financial targets on a monthly and yearly basis through frameworks/projects for regional clients.

Their role is also to ensure consistency across the Water Consultancy business and to support innovation and efficiency throughout the team by developing and sharing best practices.

RPS, a Tetra Tech company

Representing an exciting new chapter, in January 2023 RPS became a Tetra Tech company. With 27,000 employees across more than 550 offices in over 120 countries, Tetra Tech is a leading global provider of consulting and engineering services. As a Tetra Tech company, RPS offers market-leading development and project opportunities, helping solve complex global problems.

We’re RPS, and our people are our success. We seek individuals passionate about solving important problems. Our flat structure fosters collaboration and rapid communication, working with industry’s brightest minds.

What you’ll be doing:

• Developing the Water Consultancy team by securing revenue-generating business and profit growth as part of the leadership team.
• Growing the business by identifying, developing, and delivering new workstreams and services, collaborating with colleagues across the consultancy and operational teams.
• Delivering high-quality water consultancy services with continuous improvement, ensuring client satisfaction.
• Contributing to long-term business development strategies by identifying emerging needs and required skills within the water industry.
• Driving innovation and efficiency within the Water Consultancy teams.
• Supporting business planning and risk management alongside the Water Consultancy MD.
• Leading, managing, motivating, and developing staff to enhance performance and potential, including succession planning.
• Ensuring successful delivery of framework agreements with targeted profit margins.

Who we’re looking for:

• Knowledge of the water & wastewater regulatory industry, with experience in asset and capital engineering services related to water and wastewater infrastructure.
• A proven track record in leading and delivering water/wastewater projects to client satisfaction.
• Experience as a Framework Manager in a client-facing role.
• Strong interpersonal, staff development, and leadership skills.
• Excellent communication skills in English.
• Proficiency in MS Office.
• Ability to work independently on technical and business matters.
• Skill in delegating and utilizing team skills for efficient delivery.
• Mentoring and developing junior staff.
• Full UK Driving Licence.
• Relevant Degree.
• Chartered or Incorporated status with ICE or CIWEM (desirable).

What’s in it for you?

We are an ILM-accredited training provider offering professional development from master’s degrees to leadership, management, coaching, and mentoring qualifications. We support flexible and hybrid working arrangements, fostering a diverse and inclusive environment that values wellbeing and different perspectives.

What happens next?

All applications will be considered, and responses provided within three working days. For more details, contact us. #LI LQ1#LI - Hyb

Our commitment to Diversity and Inclusion

We embed diversity and inclusion in all our processes, recognizing the importance of talent from all backgrounds to secure, develop, and retain the best talent.

Our behaviors, including 'Stronger Together,' emphasize respect, acknowledgment of diversity, and recognizing everyone's potential. We believe learning and growth are vital for success.

Recruitment Agencies

We work with trusted partners and do not accept unsolicited CVs from agencies outside our preferred list. Visit our careers page for more information.