Regional Claims Manager

Ardonagh; Wokingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance organization in Wokingham is looking for an experienced Claims Manager. You will oversee a team to ensure efficient claims processing while demonstrating strong leadership skills and extensive insurance claims knowledge. The company offers 26 days of holiday, opportunities for professional development, and support for employee well-being.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Professional qualification support

Pension scheme

24-hour support for physical and mental well-being

Paid volunteering day

Community charity support

Qualifications

• Minimum 5 years of experience in insurance claims within commercial lines.
• Confident in interpreting insurance policies and challenging insurers.

Responsibilities

• Ensure timely handling of claims documentation.
• Manage performance of team members across multiple sites.
• Produce and submit Internal MI reports for performance monitoring.

Skills

Insurance claims experience

Ability to interpret policy wordings

Strong leadership and mediation skills

Job description

Overview

Are you someone who thrives in the Insurance Claims Industry? Is a successful career within a growing business full of opportunity what you’re looking for?

We’re on the hunt for an experienced Claims Manager with knowledge and experience of Claims to build strong and trusted client and customer relationships.

You will manage a team of approximately 10-15 staff within the region and ensure delivery of a proactive, efficient and effective claims service.

This is an overview and not an exhaustive list of responsibilities.

Responsibilities

• Ensure all required documentation in relation to claims is dealt with as a priority and despatched to insurers or their representatives without delay.
• Responsible for the management, and performance, of all team members, across multiple sites and deploying resources accordingly with the business needs for the Region.
• Produce Internal MI reports on a regular basis and submit said reports to the Head of Claims for your region to assist with performance monitoring, resource planning and operational strategy.
• Monitor team results and identify any resource issues, problems, trends and address any such problems with suitable solutions referring to the Head of Claims for your region if necessary

What we’re looking for in our next Claims Manager

• It’s essential that you have insurance claims experience within commercial lines (ideally 5 years+)
• Ability to read, understand & interpret policy wordings and explain cover to clients and colleagues alike.
• Confident to challenge insurers on the interpretation of their own policies and apply it to claims.
• Be a decisive leader, able to mediate when faced with conflict and able to motivate others and delegate duties where necessary.

In return you will be welcomed and supported by our Ardonagh family. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Benefits

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain professional CII or ACII qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour support for you and your families physical and mental wellbeing
• 1 day’s paid volunteering day to give back to our communities
• Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Click here here to see our standard benefits page