Regional Care Operations Leader - Multi-site Homes

Cynergy Group; Chichester; On-site; GBP 49,500 - 60,500; Full time

Benefits offered by this job

Car allowance

Private medical insurance

Company pension

Performance bonus

Job summary

Cynergy Group is seeking an experienced Operations Manager to oversee three residential care homes on the South Coast. You will partner with the owner, support three Registered Managers, and drive quality, governance and financial performance across Worthing, Southampton and Havant.

The role focuses on improving care standards, ensuring regulatory compliance, and preparing for future acquisitions while expanding the portfolio and delivering strong performance.

Qualifications

• Proven track record delivering operational improvements in adult social care.
• Experience leading multi-site operations and supporting Registered Managers.
• Strong knowledge of CQC governance, inspection readiness and quality assurance.

Responsibilities

• Oversee day-to-day operations of three residential care homes.
• Support, coach and develop three Registered Managers across the portfolio.
• Drive high standards of care, governance and regulatory compliance.
• Lead internal audits, quality assurance visits and mock CQC inspections.
• Ensure homes achieve and maintain Good or Outstanding CQC ratings.
• Monitor occupancy, staffing levels, agency spend and financial performance.
• Manage complaints, safeguarding concerns and operational challenges.
• Build strong relationships with Local Authorities and external stakeholders.
• Develop systems and processes to support future growth and acquisitions.
• Reduce owner’s day-to-day workload to enable strategic development.

Skills

Operations management

CQC regulations

Governance

Budget management

People development

Driving licence

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Cynergy Group is seeking an experienced Operations Manager to oversee three residential care homes on the South Coast. You will partner with the owner, support three Registered Managers, and drive quality, governance and financial performance across Worthing, Southampton and Havant.

The role focuses on improving care standards, ensuring regulatory compliance, and preparing for future acquisitions while expanding the portfolio and delivering strong performance.