Regional B2B Customer Support Specialist

The Automobile Association; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive services company is seeking a dedicated Customer Service Representative in Basingstoke. In this role, you'll respond to business customer enquiries, maintain accurate records, and liaise with internal teams. Ideal candidates will have strong attention to detail, outstanding communication skills, and a proactive approach to problem-solving. Previous experience in customer service is desirable, and training will be provided for those eager to learn. Join us to make a positive impact in a dynamic environment.

Qualifications

• Strong attention to detail and organisational skills required.
• Proactive approach with the drive to keep things moving.
• Excellent communication skills needed with a customer-first mindset.

Responsibilities

• Respond to customer enquiries via email and occasional phone calls.
• Load enquiries onto internal system and maintain accurate records.
• Liaise with internal teams and local authorities.

Skills

Attention to detail

Organisational skills

Excellent communication

Customer-first mindset

Proactive approach

Job description

A leading automotive services company is seeking a dedicated Customer Service Representative in Basingstoke. In this role, you'll respond to business customer enquiries, maintain accurate records, and liaise with internal teams. Ideal candidates will have strong attention to detail, outstanding communication skills, and a proactive approach to problem-solving. Previous experience in customer service is desirable, and training will be provided for those eager to learn. Join us to make a positive impact in a dynamic environment.