Regional Administrative Assistant

Date: Apr 17, 2025

Location:

EDINBURG, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Regional Administrative Assistant

Job Title: Administrative Asst IV

Agency: Health & Human Services Comm

Department: Region 11 Administration

Posting Number: 4818

Closing Date: 10/16/2025

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Group: TEXAS-A-15

Salary Range: $3,248.00 - $4,042.58

Shift: Day

Additional Shift: Days (First)

Telework: Not Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:

Job Location City: EDINBURG

Job Location Address: 2520 S VETERANS BLVD

Other Locations: Edinburg

MOS Codes

0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

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Brief Job Description

Provides advanced administrative support and/or technical assistance for Regional Administrative Services. Work involves assisting in the support of the operations of Regional Administrative Services. Plans, organizes, and implements a variety of advanced administrative activities. Maintains records including but not limited to the activities involved in the planning and execution of Agency’s goals. Schedules appointments, reviews mail, and formulates appropriate responses. Coordinates travel requests for regional staff. Supervises the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs)

1. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
2. Performs advanced technical/support work. Disseminates information on the agency's programs and procedures. Performs secretarial and administrative duties for Regional Administrative Services (RAS). Tracks administrative assignments, staffs, and monitors correspondence, develops and edits business documents for review and assists in compiling responses throughout all levels of authority. Ensures prompt and accurate resolution to a wide variety of inquiries from internal and external stakeholders. Assists the Regional Director, Business Services Manager(s), Financial Services Manager, along with all levels of staff with the day-to-day support operations. (25%)
3. Coordinates and prepares advanced correspondence, reports, studies, and forms. Coordinates work between organizational units of the agency; local, state, and federal agencies, as well as private organizations. Schedules, organizes, and manages appointments, meetings, conferences, and travel for the Regional Management team. Travel arrangements range from initial authorization of flight, rental car, and hotel accommodations. Functions as the RAS Corporate Billing Account (CBA) lead and quality control for all regional staff. Develops the Regional CBA travel logs and documents for submittal to Central Office. Performs training for Regional RAS employees as needed. Reviews and edits documents that require Regional Director’s approval. (25%)
4. Compiles and analyzes data, makes calculations, and prepares reports. Develops or presents training materials and assists in preparing manuals, publications, and reports. Research technical and policy issues and assists in the implementation of program planning. Provides back-up to other Department and Administrative Support staff as needed. (20%)
5. Manages telephone calls and assists visitors in a professional manner. Responds to inquiries (internal and external) regarding technical programs and/or administrative regulations, policies, and procedures. Provides timely and accurate responses to all inquiries. (15%)
6. Maintains files and records, some confidential in nature. Ensures correspondence and records are organized and filed as well as safeguards/secures confidential material in accordance with records management guidelines. Develops policies and procedures as needed. (15%)

Knowledge, Skills And Abilities (KSAs)

1. Knowledge of office management principles, practices, and administrative procedures.
2. Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite.
3. Skill in problem solving and decision-making.
4. Skill in effective oral and written communication.
5. Ability to manage a variety of advanced assignments.
6. Ability to manage multiple tasks, with competing deadlines and produce quality deliverables with a sense of urgency.
7. Ability to establish and maintain effective working relationships with customers, peers, management, and external contacts.
8. Ability to implement new control systems and procedures and to evaluate their effectiveness.

Registrations, Licensure Requirements Or Certifications

Valid Class C Texas Driver’s License

Initial Screening Criteria

High School diploma or GED is required. Knowledge of office management principles, practices, and administrative procedures. Skill in the use of electronic office equipment including computer systems and software such as Microsoft Office Suite. Ability to communicate effectively in writing as demonstrated in the application. Ability to manage a variety of advanced assignments.

Additional Information

May assist with emergency/disaster situations throughout the state which may include overnight travel.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position is not eligible for telework.