Regional Account Manager (Spanish speaking)

RELX; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading company in the risk solutions sector, RELX, is looking for a Regional Account Manager in London. The role focuses on managing high-value client relationships, driving revenue growth, and collaborating with teams to ensure customer satisfaction. This position demands excellent communication skills and offers an opportunity to engage with diverse stakeholders while promoting the company’s brand.

Qualifications

• Proven track record in managing revenue growth in a DaaS/SaaS environment.
• Experience in establishing long-term client relationships.
• Ability to maintain client engagement through various communication channels.

Responsibilities

• Manage a portfolio of high-value clients and develop long-term relationships.
• Drive revenue growth and promote brand reputation.
• Collaborate with internal teams to deliver client solutions.

Skills

Client engagement

Relationship building

Revenue growth

Insightful leadership

Communication

CRM experience

Fluency in Spanish

Job description

About the Business

At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate the global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at the link below.https://www.icis.com/explore

About our Team

Our teams are fueled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all – we're creative problem solvers with an entrepreneurial spirit.

About the Role

As a Regional Account Manager, you will be responsible for managing a portfolio of high-value clients and developing long-term relationships with them to ensure their satisfaction and retention. You will act as the primary point of contact for your clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives. Your goal will be to drive revenue growth, increase customer loyalty, and promote the company's brand reputation in the marketplace.

You'll be responsible for:

• Establishing great, long-term customer relationships while capturing high-value growth opportunities.
• Going higher & wider within organizations to connect with new stakeholders and value streams.
• Leading with insight and developing an understanding of customer workflows and customer value.
• Recording client engagement and communication on a CRM.
• Collaborating with all business functions locally and globally to support our go-to-market outreach.

Qualifications:

• Proven track record in managing, retaining, and growing revenue in a DaaS/SaaS/tech environment.
• Ability to establish great, long-term customer relationships while capturing high-value growth opportunities.
• Experience in going higher & wider within organizations you manage and connecting with new stakeholders.
• Ability to lead with insight and develop an understanding of customer workflows and customer value.
• Ability to maintain high-quality customer engagement through phone, email, social media. Willingness to visit clients and travel to targeted clients each month.
• Experience with client engagement and communication on a CRM.
• Ability to collaborate with all business functions locally and globally to support our go-to-market outreach.
• Industry experience is preferred but not essential.
• Fluent in English and Spanish.

Learn more about the LexisNexis Risk team and how we work here.

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK.

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