Regional Account Manager – Optical Retail

ZEISS Group; Milton Keynes; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company Car

Private Healthcare for you and family

10% employer pension contribution

Job summary

ZEISS Group is seeking a Regional Account Manager to join our field-based team covering the A1/M1 corridor to North West London, including PE, LE, NN, MK, SG, LU, HP and NW London. You will grow new and existing optical accounts, build strong relationships with retailers and eye-care professionals, and deliver engaging product training to drive sustainable growth.

The role requires optical industry knowledge, relationship-building skills and a commercial mindset.

Qualifications

• Strong optical industry knowledge to apply expertise for customers and business.
• Experience in optical practice, retail or sales with a results focus.
• Ability to influence and build relationships with stakeholders at different levels.
• Analytical and problem-solving skills to identify opportunities.
• Excellent communication, organisation and prioritisation skills.

Responsibilities

• Grow new and existing accounts across territory to achieve growth plans.
• Develop and maintain relationships with key customers and stakeholders.
• Deliver training programmes across stores; engage optometrists and dispensing opticians.
• Use dashboards and data analysis to identify sales trends and opportunities.
• Collaborate with Supply, Marketing, Sales, Finance and Customer Service on projects.

Skills

Optical industry knowledge

Account management

Relationship building

Sales experience

Communication

Education

Degree or equivalent qualification (e.g., FBDO)

Job description

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, its employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We’re looking for a Regional Account Manager to join us in a field-based role covering the A1/M1 corridor to North West London, including PE, LE, NN, MK, SG, LU, HP and NW London.

Carl Zeiss Vision UK&I provides innovative optical solutions designed to support eye care professionals and deliver outstanding vision experiences for customers. Within our Commercial team, we work closely with retail partners to build strong relationships, develop their teams and create sustainable business growth.

This is a fantastic opportunity for someone currently working in optical practice, whether you are a Dispensing Optician, Optometrist, Optical Consultant or experienced optical professional, who is looking to use their industry knowledge and skills in a new way.

If you understand optical products, enjoy building relationships, love helping colleagues develop their knowledge and are ready to broaden your commercial experience, this could be an exciting next step beyond practice.

Your Role

As Regional Account Manager, you will be responsible for growing new and existing accounts across your territory and helping Carl Zeiss Vision UK&I achieve its ambitious commercial growth plans.

The role of Regional Account Manager will involve:

• Executing business and training plans across your defined territory in line with CZV UK budget and growth expectations.
• Developing and maintaining successful relationships with key customers, managing account performance and identifying opportunities for sustainable growth.
• Delivering engaging training programmes across key target stores to audiences including Optometrists, Dispensing Opticians and Optical Consultants, while strengthening relationships with key stakeholders.
• Using commercial dashboards and data analysis to identify customer-level sales and product trends and maximise commercial opportunities.
• Working collaboratively across Supply, Marketing, Sales, Finance and Customer Service, participating in and leading projects that support customers and the wider business.

Your Experience

• Strong optical industry knowledge and experience, with the ability to apply your expertise to achieve positive outcomes for customers and the business.
• Experience gained within optical practice, retail or sales, with a results-focused approach and an interest in developing your commercial and account management skills.
• Strong influencing and relationship‑building skills, with the ability to engage stakeholders at different levels.
• Strong analytical and problem‑solving skills, with the ability to use information and insight to identify opportunities and practical commercial solutions.
• Excellent communication, organization and prioritisation skills, combined with personal drive, accountability and the resilience to deliver results in a changing environment.

If you are currently working in practice, don’t be put off if you haven’t previously held an Account Manager title. Your optical expertise, understanding of the customer journey, ability to communicate technical information and experience building trust with patients and colleagues can all provide a strong foundation for success in this role.

It would be desirable if you had:

• A degree or equivalent professional qualification, such as FBDO.
• Experience contributing to sales growth, revenue generation or commercial performance.
• Experience in optical dispensing, optical retail sales and/or delivering optical training.

If you join ZEISS, you will have access to a range of benefits, including:

• 10% employer pension contribution, based on a 4% employee contribution
• Company Car
• Private Healthcare for you and your family
• Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family
• Annual Family Fun Day