Regional Account Manager

Red Sky Personnel Ltd; United Kingdom; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading company in facilities management seeks a Regional Account Manager to oversee client relationships and operational delivery in the Crawley/Gatwick area. The position requires a proactive leader with proven experience, strong communication skills, and a commitment to achieving high service standards. Benefits include a company vehicle and the opportunity to work closely with a service manager.

Qualifications

• Proven multi-site experience in cleaning, facilities management, or hospitality.
• Full UK driving licence required.
• Willingness to undergo Enhanced DBS and pass a credit check.

Responsibilities

• Lead and motivate site teams for high service standards.
• Own client relationships and monitor performance KPIs.
• Identify growth opportunities and uphold company procedures.

Skills

Leadership

Communication

Budget Management

Problem Solving

Client Relationship Management

Job description

Red Sky Personnel is Looking for a Regional Account Manager

Location: Gatwick / Crawley / Southeast - Field-Based

Salary: GBP40,000 + Company Vehicle

Contract Type: Full-Time, Permanent

Hours: 40 hours per week - field-based, with early mornings, evenings, and occasional weekends as required

We're looking for a Regional Account Manager to join us in the Crawley/Gatwick area. If you enjoy being out on-site, meeting people, solving problems, and getting things done, this could be the role for you.

You'll be supported by a Service Manager who handles the day-to-day operations, so you can focus on building strong client relationships. We need someone who's hands-on, proactive, and truly cares about doing a great job-not someone who passes off the work and takes the credit.

Our Account Managers are supported by a dedicated Service Manager-the "Doer"-so you'll have the time and space to truly own the client relationship. We are looking for someone who has a real passion for cleaning, someone who can communicate at different levels.

What You'll Be Doing

• Lead and motivate site teams to deliver consistently high service standards
• Own the client relationship - be their go-to person, not just a name on an email
• Work across a mixed client base (Blue & White Collar), adapting your approach accordingly
• Regularly visit client sites to ensure operational delivery meets expectations
• Monitor budgets and performance KPIs, ensuring targets are met
• Identify opportunities for account growth and service improvement
• Uphold company procedures and promote a culture of safety, integrity, and excellence

What We're Looking For

• Proven multi-site experience in cleaning, facilities management, hospitality or related support services
• A true leader who inspires, supports, and gets the best out of people
• Strong commercial mindset - you understand how to manage budgets, track performance, and drive profitability
• Confident communicator who can switch effortlessly between boardroom discussions and frontline chats
• Willingness to go beyond the 9-5 - flexible with your time to meet client and operational needs
• Based in or near Crawley/Gatwick, with easy access to client sites
• Full UK driving licence
• Willingness to undergo and pass an Enhanced DBS (we'll cover the cost)
• Must also pass a credit check (as some clients are in the banking sector)