Regional Account Executive

Biffa Waste Services; England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading waste management company in the UK is seeking a Regional Account Executive to support sales and account management across the South East Region. The ideal candidate will handle administrative tasks, assist with new customer accounts, and support the business development team. Strong communication skills and a customer-focused approach are essential. This role offers a competitive salary and a quarterly bonus.

Qualifications

• Proficient in Microsoft Office packages, including Excel.
• Able to communicate effectively in writing and by phone.
• Experience in a commercial support role or customer service preferred.

Responsibilities

• Manage new customer accounts and support new business targets.
• Deliver customer Management Information Reports.
• Enter sales leads and accurately record sales activities in CRM.

Skills

Computer Literate (Microsoft Office)

Effective Communication

Workload Management

Customer Focus

Commercial Support Experience

Job description

Regional Account Executive

Competitive Salary and Quarterly Bonus

Help us make a difference as a Regional Account Executive for the South East Region at Biffa.

A quick look at the role.

This position is designed to support our Regional Commercial Teams in delivering effective sales and account management across the regions.

The role has a strong focus on administrative tasks including the management of retention logs, handling queries, and responding to customer requests for management information from an account management perspective.

In addition, the role will provide sales administration and telesales support to the Business Development Managers, contributing to new business development efforts.

Your core responsibilities

• Working with the new business to manage new customer accounts
• Support the new business team in delivering their new business targets.
• Support with the Regional tender requirements.
• Keep abreast of any changes in company policies and procedures to ensure that the correct advice is offered and procedures are followed.
• Manage and deliver customer Management Information Reports and support the Regional Commercial Manager with their back office requirements.
• Effectively use CRM system to enter sales leads, customer contact and accurately record sales activities in line with the quality guidelines for the department. Provide admin support and telesales support for the business development team.
• Work with the operations teams to identify creative and innovative solutions which will reduce new customer queries.

Our essential requirements

• Computer Literate (Microsoft Office packages/excel, email and social media platforms).
• Able to communicate effectively in writing and by phone.
• Ability to manage own workload effectively and efficiently.
• Customer focus and empathetic to customer needs.
• Experience in a commercial support role, back office , sales support or customer service would be a distinct advantage.

Biffa - Changing the way people think about waste.

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.