Refuse Loader

Guidant Global; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading waste management service provider is looking for Waste Collection Operatives to join their team in the UK. The role involves collecting refuse and recycling, operating machinery, and ensuring compliance with safety guidelines while maintaining high customer service standards. Candidates should be team-oriented, punctual, and adhere to health and safety protocols.

Qualifications

• Ability to follow management instructions and safety guidelines.
• Experience in working in a customer-facing role.
• Willingness to assist in various waste collection tasks.

Responsibilities

• Ensure completion of waste collection rounds within specified timescales.
• Assist driver in vehicle preparation and safety checks.
• Report service issues to team managers promptly.

Skills

Customer satisfaction

Teamwork

Health and Safety compliance

Job description

Hours of work: varies each day
13.30-22.00 Monday to Friday
Morning shift starting at either 06.00 or 07.00 and ending anytime between 13.00-16.00

Pay rate: 13.26 per hour

Description of duties and responsibilities:

Working as part of a team, led by the driver, with responsibility for collecting refuse and recycling and other waste service duties. Follow management instruction and ensure work is completed safely and efficiently, in accordance with guidelines. Focus on customer satisfaction.

Key responsibilities:

• Ensure that all refuse, recycling and cleansing rounds (with no unscheduled missed bins/locations) are completed within specified timescales and to a high customer service standard. This will involve weekend catch-up days to cover Bank Holidays.
• Assist the driver in preparing the vehicle for the day
• Ensure that all safety equipment is available, in a serviceable condition, and being worn as required. The PPE must Health and Safety compliant, used in accordance with Risk Assessments and remain presentable in appearance at all times.
• Operate the machinery in strict accordance with instructions and training, ensuring that the driver is always seen back when reversing, using the agreed signals when required
• Ensure that any service issues or potential service failures are reported to the team managers in a timely manner
• Undertake assisted collections as required, including returning bins to the designated point
• Ensure that communication, work and training is conducted in a calm, positive and constructive way, being both courteous and helpful to the public, residents, customers and other staff.
• Follow instructions as laid down in Council and departmental policies and procedures which are relevant to this job. These include: Risk Assessments / Method Statements, Code of Conduct, and Accident/Near Miss/Hazard reporting. The procedures/instructions will be updated periodically.

Additional

Assist and cover other collections and rounds being undertaken as part of the waste collection service when reasonably requested by the management team. "Reasonably" means within your abilities and which would not put you, colleagues or the public at risk within your contracted hours or otherwise agreed overtime for which suitable training has been provided, including but not limited to: Litter picking Collecting fly-tipping General yard duties Wheelie bin deliveries/collections

Ensure all paperwork/works tickets and electronic communications are completed and returned to the office daily for processing.

Comply with the Council's Equal Opportunities policy, Code of Conduct and other relevant policy, procedures and legislation.

Comply with the Council Data Protection Policies and the Data Protection Act and other relevant legislation. The Council's Safety Policy and other safety procedures and guidelines are deemed part of this job description.