Refuge Project Worker (Young Women’s Refuge)

Birmingham and Solihull Women's Aid; Birmingham; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Annual leave 31 days

Pension 6% match

EAP access

Life assurance

Cycle to work

Health cash plan

Hybrid working

Job summary

Birmingham and Solihull Women’s Aid is seeking a Refuge Project Worker to join the Young Women’s Refuge team in Birmingham. You will support the day-to-day operations, ensuring a high-quality refuge service and delivering front-line support, guidance and advocacy for young women and their children living in the refuge.

The role emphasises safeguarding, collaboration with external agencies, and a commitment to ending domestic violence.

Qualifications

• Providing practical and emotional support to young women and children affected by domestic violence.
• Advocating for service users on issues including homelessness, benefits, legal and social welfare.
• Developing and maintaining effective working relationships with external agencies.

Responsibilities

• Assist the refuge manager in the day-to-day running of the young women’s refuge.
• Ensure a high-quality standard of service in the refuge.
• Develop and deliver a front-line service offering support, advice and guidance to young women, and their children, living in the refuge.

Skills

Practical & emotional support

Advocacy for service users

Safeguarding awareness

Job description

Seeking a project worker to join young women's refuge team

About Us

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Key Responsibilities

• To assist the refuge manager in the day-to-day running of the young women’s refuge


• To ensure a high-quality standard of service in the refuge


• To develop and deliver a front-line service offering support, advice and guidance to young women, and their children, living in the refuge

Experience Required

• providing practical and emotional support to young womenand children affected by domestic violence


• offering advice and information and advocating for serviceusers on a range of issues including homelessness, benefits,legal, social welfare issues etc


• developing and maintaining effective working relationshipswith external agencies


• working within safeguarding guidelines to protect andpromote the well-being of children and vulnerable adults

Benefits

• 31 days annual leave (excluding bank holidays)


• Up to 6% matched pension contribution


• Free access to Employee Assistance Programme


• Life Assurance scheme while in employment (a lump sum of 4 times salary)


• Cycle to Work scheme


• Health Cash Plan scheme available to all employees from day one


• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team at: [e-mail].

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 4th November. Interviews will take place weeks commencing 16th and 23rd November.

Refuge Project Worker (Young Women’s Refuge)

Company: Birmingham and Solihull Women's Aid Salary: from £31,537 a year Hours: Full-time Location: Birmingham, B5 7AA Working pattern: On-site Job type: Permanent Posting date: 9 Oct 2026 Closing date: 4 Nov 2026

Related jobs

Refuge Project Worker Solihull

from £31,537 per year

Birmingham and Solihull Women's Aid

On-site Permanent Full time

Children and Family Support Worker (maternity cover)

from £25,570.54 per year

Birmingham and Solihull Women's Aid

Birmingham, West Midlands

On-site Temporary Full time

Refuge Housekeeper

from £15,699.08 per year

Birmingham and Solihull Women's Aid

Birmingham, West Midlands

On-site Permanent Part time