Refrigeration Shift Team Leader

Integral UK LTD; London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading refrigeration services provider based in London is seeking a Refrigeration Service Team Leader. You will manage service operations and support engineers while ensuring health and safety standards. Applicants should have relevant supervision experience and technical knowledge of refrigeration systems, alongside strong communication skills. This is an excellent opportunity for candidates looking to lead a dynamic team in a fast-paced environment.

Qualifications

• Experience in Retail Refrigeration sector and operations.
• Ability to provide technical expertise to clients.
• Time Served Refrigeration Engineer.

Responsibilities

• Provide technical support to service engineers.
• Manage daily service operations at the store.
• Ensure safety management of service operations.

Skills

Service supervision experience

Technical knowledge of RAC systems

Commercial and negotiation skills

Excellent communication skills

Proactive approach

Education

City & Guilds 2078 / 2079 F-Gas Refrigerant Handling

City & Guilds 207 - Refrigeration & Air Conditioning

NVQ1, 2 & 3 - Refrigeration & Air Conditioning

Tools

Microsoft Excel

Microsoft Word

Job description

Refrigeration Service Team Leader – Harrods

To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers’ duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects.

Main Duties and Responsibilities include:

Technical and practical support to day / night shift service engineers

Management and daily service operations of the store

Health and Safety management of Site based service operations and staff

Maintaining effective communication with contracted customers

Recruitment of Service Engineer resource

Interaction and support with Projects BU

Create and maintain comprehensive technical documentation. Ie. F-Gas logs inc CO2 / Glycol / A2L.

Ensure all engineering processes and decisions are well-documented.

Client relationship management

Provide regular updates on high profile jobs, risks, and issues to senior management.

Work with office to help complete KPI deadlines on PPM’s and reactive.

Prepare technical reports as required.

Encourage and facilitate ongoing learning and skills development within the team.

Identify potential risks and develop mitigation strategies.

Identify opportunities for process improvements and innovations.

Lead efforts to implement new tools, technologies, and methodologies.

Communicate effectively with stakeholders, including clients, project managers.

Translate technical concepts into non-technical terms for various audiences.

Stock management, keeping critical parts and consumables at a good level.

ESSENTIAL SKILLS AND QUALIFICATIONS:

Relevant service supervision experience in the Retail Refrigeration sector and service operations.

Ability to interface with client and provide technical expertise

Good technical knowledge of RAC systems and equipment

Good commercial and negotiation skills

Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives

Ability to develop a good understanding of our customers business requirements and operations

Proactive approach to all tasks undertaken – a ‘can-do’ attitude

Excellent interpersonal and communication skills

Ability to work overtime when required

Good Working knowledge of Microsoft software including Excel and Word

Time Served Refrigeration Engineer

CITB Safety Passport.

City & Guilds 2078 / 2079 F-Gas Refrigerant Handling

City & Guilds 207 - Refrigeration & Air Conditioning.

NVQ1, 2 & 3 - Refrigeration & Air Conditioning.

Pressure Testing Competency.

Specific Compressor Manufacturers Training Courses.

Controls and Strategy experience

Product courses on chillers beneficial

Integral is an Equal Opportunities employer. We will act in a non-discriminatory way towards all potential and actual applicants during the recruitment on the basis of race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, gender reassignment, age, marital or civil partnership status or disability.