Refrigeration Service Engineer

Epta-Group; Luton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Training development

Discounted shopping

Cycle to work scheme

Gym membership

Modern workplace culture

Job summary

Epta Group is seeking a Service Engineer to cover Luton, Milton Keynes and Hertfordshire. You will diagnose and maintain commercial refrigeration and A/C systems, working with a regional service team and communicating directly with customers on site.

You will use a PDA to update jobs and portals, and participate in standby rotas. Ideal candidates have an engineering background, flexibility for standby/out-of-hours work, and a willingness to travel to client sites.

Qualifications

• Strong engineering background with a proactive approach
• Excellent analytical and problem-solving skills
• Customer-focused mindset with strong communication on site
• Willingness to travel to client premises and cover standby/out-of-hours"

Responsibilities

• Diagnose and repair commercial refrigeration and A/C systems
• Be part of a regional service team
• Communicate directly with customers on site
• Update jobs and customer portals via PDA
• Cover standby duties on a rota

Skills

Engineering background

Proactive

Analytical skills

Customer-focused

Education

F-gas qualification

Tools

PDA

Job description

This role will cover Luton, Milton Keynes and Hertfordshire
Join Epta as a Service Engineer and play a key role in driving our commercial refrigeration success, contributing directly to our growth strategy. You’ll connect with forward-thinking clients, delivering innovative solutions that shape the future of cooling technology. You'll thrive in a collaborative, fast-paced environment, working alongside a passionate team that values your ideas and supports your growth every step of the way.
Our service engineers work for various customers carrying out service and maintenance on equipment ranging from multi compressor Co2 packs to integral Hydrocarbon cases.

Your Contribution
In this role, you\'ll engage in a variety of activities, focused on growth, innovation, and driving dynamic value. Here are some key responsibilities:

• Work as an individual, diagnosing and repairing a range of commercial refrigeration and A/C systems.
• Be part of a regional service team.
• Communicate directly with our customers whilst on site.
• Update jobs and customer portals through your PDA
• Cover standby duties on a rota.

Your journey
You have a strong engineering background, proactive approach, adaptability, excellent analytical skills, and a customer-focused mindset. Additionally, you should bring:

• Professional experience in the same or a similar role.
• A flexible approach to working hours, covering standby and occasional out of hours works.
• Willingness to travel to work at various client’s premises
• Successful applicant must have current F-gas qualification

At Epta, we believe our employees are the driving force behind our success. That’s why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

• Join Epta in this role, where you’ll experience a great blend of technologies and a modern workplace culture.
• Epta offers the opportunity for training development-what will be your next skill?
• Epta offers a range of benefits from discounted shopping, cycle to work scheme, gym membership and more

Our Story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favourite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

Job Info

• Job Identification 2893
• Job Category After Sales
• Posting Date 08/11/2026, 09:53 AM
• Degree Level Professional (trade, vocational, others) schools